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May 2024 by Sarah Lewis
Friendly staff
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December 2023 by Austin Corey
Amazing people !
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November 2023 by Meg
I received the best service today. Noah helped me. He answered my questions and explained everything so that my old brain could understand. I left feeling well taken care of.
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November 2023 by Aidan Brunner
Not friendly customer service. They lady in the drive through was rude.
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July 2023 by Jean Crowley
Change bank
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January 2023 by Abe
Mand T let the state of Vermont take money out of my account when funds were not available. Causing my account to over draw. Never had a problem with People's United Bank. I will be calling on Tuesday to reprimand the people at the bank.
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November 2022 by Elisabeth Prairie
1 star is generous for this joke of an establishment. The transition from People’s United to M&T was terrible to say the least. They’ve also changed how you can transfer money from account to account, making it incredibly difficult to do anything. The set up of their mobile app is laughable and gives me headache every time I try to use it. Overall, a one star rating doesn’t encapsulate the utter frustration that this place causes me. Please come back People’s United, I miss you❤️.
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November 2022 by Joe Harrington
I would say the worst customer service in Rutland and by far the last bank I would open an account at. I have plenty of bad days but my customers always get treated with respect.. I belive they need to do some customer relations training
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November 2022 by Al Blake
The most friendliest staff those girls rock
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November 2022 by Ashley Ross
Peoples bank was our business bank for as long as I have worked here, it was recently taken over by M&T....I have to say from a business stand point it is disappointing to say the least, got the business credit card says to call to activate the card. Was on hold for an hour and 19 minutes. That was over 2 weeks and it still doesn't work. Took the card into the bank, still no resolution. WOWThe staff at the Rutland Branch is amazing. friendly helpful, they are just as confused as we are.This is my personal view on the lack of care I have viewed in a very short period.
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November 2022 by Lisa Jajack
Peoples bank was our business bank for as long as I have worked here, it was recently taken over by M&T....I have to say from a business stand point it is disappointing to say the least, got the business credit card says to call to activate the card. Was on hold for an hour and 19 minutes. That was over 2 weeks and it still doesn't work. Took the card into the bank, still no resolution. WOWThe staff at the Rutland Branch is amazing. friendly helpful, they are just as confused as we are.This is my personal view on the lack of care I have viewed in a very short period.
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November 2022 by Nicole Peck McPhee
Since M & T took over Peoples the branch is horrible. They don't answer the phone and when I drove through the drive through to find out why they were not answering their phones I received a snarky remark about them being busy. Now I need to move the account and go through the process of changing all of my auto withdrawals.
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September 2022 by Winter Levine
They charge excessive fees for cashing checks drawn on their own bank. This is abusive and exploitative in general but especially for low income people the high percentage they charge is devastating and discriminatory. There's absolutely no justification to charge that amount merely for processing a check this is greedy and appalling.
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March 2022 by Jennifer Sweet
Great customer service. I wish I would of asked her name (Long brown hair). Diesel loved his dog biscuits
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January 2021 by Stan Lee
The one in Rutland is a joke that's been dropped off a truck of a traveling three ring circus. They make it a chore when withdrawing any more then a couple thousand dollars, it always seems like it's a pain for them to punch in some numbers and count some paper.A clerical bank job is akin to a sandwich shop of the 1940's... Your job isn't that tough, try pouring cement if you can't take the ire of office work.
