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August 2023 by Twiztid Lotus
I happened to be passing by O'Briens Salon in Rutland VT and decided it was finally time for a haircut, after having a different salon overbleach and pretty much destroy my hair 2 years ago. I got a consult with Katherine and asked her about dyeing my hair purple. After seeing the condition of my hair, she spoke honestly with me and told me I would further damage my hair if I dyed it. She washed and cut my hair, and gave me recommendations for products to help strengthen my hair and how to achieve and maintain healthy hair. Katherine has an amazing personality and I definitely recommend paying her a visit if you're considering dyeing your hair or even just for a cut.
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July 2023 by Jessie Audette
I have been going to this salon for many years. Katherine is my regular stylist. Katherine is very talented and I always leave very pleased with her work. She is knowledgeable, professional, and friendly. I highly recommend her!!Services: Haircut
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July 2023 by Alexis Pennington
Katherine is a wizard when it comes to hair and color. She always gets a 10/10 stars from me. I wouldn’t let anyone else do my hair. She always puts in maximum effort and takes time to consider what will look good.Services: Haircut
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June 2023 by Morgan Howard
Always a great experience at O’Briens! Years ago I frantically scheduled a color correction and Katherine saved my hair. I’ve been coming back ever since. The salon is a great atmosphere and the stylists are friendly and skilled.Services: Updos
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June 2023 by jazmin Goetz
Lisa was amazing! She completely saved my hair. I couldn't have asked for a better experience. Everyone was extremely friendly and helpful. Definitely my new salon for sure ! Definitely come here !
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May 2023 by Halsey Bus
I'm so glad I got Lisa to do our hair for my wedding! It was me and four bridesmaids, all of us with very different hair types. She really worked with our individual hair to give us each the most flattering style, as opposed to just a cookie cutter look. She also got through all of us way quicker than expected and even waited around for the florist so she could put babys breath flowers in their hair, which had a beautiful effect. I can't recommend her enough!
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March 2023 by Emily Macias
Just went today to cut a few inches and style my bangs. The environment was friendly and booking was easy. My lady Karen was fantastic! We had great conversations, she was gentle and the outcome was exactly what I wanted, plus it was reasonably priced. Definitely going to be where I go from now on :)
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March 2023 by Kent Lung Yip
I went in for a bikini, eye brow, full leg and underarm wax. Tina at the front desk was very welcoming and friendly as soon as I walked in.I was booked in with Lisa who also welcomed me and made me feel at ease.Lisa took time to explain the waxing procedure and was extremely patient with me as it was my first time being waxed.Not going to lie but the waxing was painful on certain parts but despite that Lisa was extremely quick and efficient which made the experience less painful.Lisa made sure I was relaxed and feeling comfortable at all times while working at a relatively quick pace.Before I went in, I was expecting a whole world of pain but I came out of it actually enjoying the experience and wow my legs feel extremely smooth and best of all they look amazing!This experience has changed my view on waxing and I will definitely be back in the future for more!!!Thank you so much Lisa for the wonderful service from start to finish!!Service: Body waxing
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February 2023 by Laura King
I have gone to O’Brien’s for at least 20 years. This place is really the best in town, esp. since one of the stylists became the owner of the salon last July (Lisa). She has a made the salon more comfortable with nice decorative upgrades. The stylists are professional and highly responsive to their clients (special shout-out to Lisa and Karen, bot they are all terrific). They know their stuff and work with you to find the look that truly suits you. Thanks also to Tina, the receptionist, who always manages to get me in, even when I’m calling late in the game!Services: Hair highlighting
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February 2023 by Andrew Pope
Lisa is phenomenal! Always leave looking great with a perfect haircut. She has an awesome team who are warm, friendly, and welcoming. If you’re looking for a salon to go to, these ladies will you make you feel at home and do an amazing job with whatever your hair styling needs are.Service: Haircut
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January 2023 by Sarah
Not my top 5 best experiences. My hair needed to be fixed because it was longer on the right side. I let a friend cut it who was in school to become hairdresser. I made an appointment with a lady and explained this to her. I explained the situation and asked her to fix it. She proceeded to give me a “textured “ cut. The stylist even told me my hair was much longer on the right side. I explained that’s why I’m here, to get it fixed. I guess that communication was lost somewhere in her head, because she didn’t fix it, however I thought she had common sense enough to know that I didn’t want it left like that. She proceeded to cut. After styling it and making it really curly (my hair is wavy) and styling it on the right side, I didn’t notice it, until I got home. The next morning, after washing it, I could really notice it was a lot longer on the front right side, especially after her making the left side and back shorter. I called politely to ask if it could be corrected. I paid a good amount for that haircut, expecting better than what I had received. They obliged and gave me an appointment for that afternoon. A couple hours later I received a call from the lady that cut my hair. She was in disbelief that I was unhappy with my haircut. At this point, I was only mildly annoyed, but after speaking with her and her not taking any responsibility, now I’m angry. She proceeded to make unnecessary comments about she was “confused “ and “looked at the lady (who I spoke with) like she had two heads” and “how my friend cut my hair that way, and that’s not her fault “. ? Well, she is partially correct, but I paid you to fix it and you didn’t. When I get to the salon, I was so uncomfortable and angry that I could’ve spit nails. I told her that I wasn’t angry until I received her phone call. I didn’t appreciate it. She tried to make small talk, by even implying that “it was the end of the night for her” , and a “miscommunication “. The lady even made a comment that “my hair is shorter on the left side because I process my hair”. ? wow!! I will never be back!Service: Haircut
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January 2023 by Kayla
I got the pleasure of having my haircut by Katherine Mossey. She was so friendly and knowledgeable about the questions I had. She made the experience wonderful and I will definitely be back again. The rest of the staff were very friendly as well. The salon was very clean and inviting.Services: Blowouts
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December 2022 by Christina L
Went to Katherine today and she gave me such a great cut! She was really friendly and her haircuts are affordable. So glad my friend recommended me. I was nervous to try a middle part but so glad I consulted her because it looks great!Thanks,Christina
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December 2022 by Marylynne Cartwright
My first appointment at O’Brien’s with Lisa. She warmly welcomed me and then we started talking. Lisa listened to my style idea and made suggestions, too. She took her time and explained every step of the way. I really appreciated that courtesy. My hair looked absolutely amazing! Better than I thought. Healthy and shiny! I’ll be returning!Service: Haircut
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November 2022 by John Miglorie
This review is on behalf of my mother who has been a client of O'Briens for many years. The staff is wonderful and very attentive to her needs. They are courteous, friendly and professional. I would highly recommend them to anyone looking for a salon that gives great customer service and puts their clients' needs first!!Service: Hairstyling