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December 2023 by June Ward
We had a super nice salesman who looked up a previous purchase for us, showed us the updated model, and never pressured us to purchase. He navigated a pesky tablet to process our order quickly, efficiently and pleasantly without being hurried. Definitely one of our better in-store experiences.
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December 2023 by Gregory Rick
Great service from the Rutland team led by Jeff. We've purchased from them twice now and been happy with everything from sales through delivery.
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December 2023 by Samantha Sofer
Courtney was knowledgeable, helpful and friendly - very easy to work with. Whole princess was fast and efficient!
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October 2023 by Joseph Kelley
Jeff is a great sales guy and I'd recommend him to people without a doubt Ty Jeff
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August 2023 by Kristen L
Jeff was fantastic! He helped us stay within our price range while picking out the best mattress for us. We absolutely love it. Not to mention the adjustable base (we never would have thought to pick this) is AWESOME.
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August 2023 by Helen Atkinson
The sales person was courteous and professional. She also offered me lots of options but she failed to get back in touch with me to resolve an issue.
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August 2023 by Tom
Very pleasant sales staff. I found what I needed quickly and was on my way home within 30 min.
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July 2023 by Chris Ruggles
Fantastic experience easy to deal with got exactly what I wanted when I wanted it
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June 2023 by Chris Ardell
Hello. I Wanted 2 Give A Huge Thank you To Mattress Firm!! It was Suggested From A Friend of Mine to Go Check them out Months ago. I Finally made it To The Rutland Outlet & was Greeted by An Extremely Nice Woman Who Was well Spoken, Polite, & most of All Genuine & Honest. I Thank you Mattress Firm But Specifically I want to say, Thanks A Million 2 Brittnay!!!!!
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June 2023 by Gwen Cook
I worked with Brittany. She was a joy to work with, answered all my questions, and helped me get my order done quickly online.
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June 2023 by Anthony Bernabei
Brittany was awesome. Painless transaction with diligent follow up.Thanks
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May 2023 by Iain H. Douglas
Brittany was brilliant!So incredibly helpful, providing detailed advice based on my needs. She took her time to let me try different ones out and she made it all happen with care. And fun to talk with too! This time I purchased their Sleepy Series which is their home rand made by Sealy. .I have bought 5 Beds now from this location - great place. Thank you!
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May 2023 by Lance Van Nostrand
Britney was the best, no pressure, sales and helpful in every possible way. Highly recommend to all my friends and family.
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April 2023 by Judy Moscatello
After weeks of research on different mattresses with other companies I finally narrowed my choice down to 2, one which was an online mattress. I have to say the research was overwhelming and I found that buying an expensive item online caused some concern but was willing to rely on CR rating. But I still wanted to double check Mattress Firm and I must say the employees there were well informed, friendly and much accommodating to meet my needs in a mattress along with the some choices of special offers /perks AND ...included with some mattress they offer a free adjustable base, which sealed the deal for me. Though the online one I choose was somewhat of a better quality and doubled in years in warranty , it didn't override the one at Mattress Firm,given my age, so my mind was set on purchasing one at my local store. Much thanks to Amanda, Jeff and Brittany!!
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April 2023 by Bennett Crowley
Very helpful and knowledgeable. Made everything easy. Recommend highly.