Horrible customer service. On two occasions throughout the time we had a loan here, I had to deal with very rude, condescending customer service members. I would not recommend this bank.
February 2021
Very friendly staff, willing to take the time to help you with your problem or questions.
December 2020
Shannon is rude and completely unhelpful. She also hung up the phone on me with a great deal of attitude. Worst employee I've ever worked with at heritage.
