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July 2023
Jeff was very helpful and efficient and went above and beyond. We had some difficulties traveling from Massachusetts to Rutland due to detours because of all of the flooding in Vermont. Jeff was super kind and understanding. He is definitely an asset to UHaul and I highly recommend the Rutland Vermont location.
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November 2019
Horrible customer service. Joe the GM could care less about customer satisfaction. I tried to get a reservation for a hitch install for 40 days with not one call back or email response. I tried to explain my dissatisfaction to him but he was not in the "mood" to hear it. Unbelievable!
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April 2019
Horrible customer service and don't bother trying to get into your storage unit because the key pad doesn't work and they only ever have 1 person on shift so it takes forever for them to have time to come and open the door.