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November 2023 by Anthony Lloyd
Great car. But, I was promised 1.5 hours to check out and it took 2.5 hours. All staff were friendly and polite. I actually arrived early. So that is my only complaint
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November 2023 by Denise Donovan
I loved the car I purchased. Everyone is friendly, polite, and professional. They have gotten my car in as quickly as possible for servicing and repairs. I have been very happy with the pricing as well.
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November 2023 by kevin bombardier
I didn't have an appointment. I was going to be out of town a few days. Left truck off without notice to get brakes fixed. They were extremely accommodating and helpful fixing my truck. Very pleased.
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November 2023 by Linda Leach
I was very satisfied with the service I received for my vehicle. There was no waiting for my appointment and it was serviced in a timely manner. The employees were friendly and helpful. I only go to ALDERMAN'S TOYOTA when my truck needs a check up.
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September 2023 by James Johnston
Making an appointment was easy. My service associate was courteous and helpful. Lisa checked my VIN and told me my second key was available for pick up. The routine Toyota Care maintenance was performed quickly. A five star experience.
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September 2023 by Jason Slibeck
Friendly and efficient. I like the record keeping of maintenance requirements, recalls, and timing. Also, excellent facilities for waiting or free area shuttle if needed. Finally, a free car wash as an added bonus. Alderman's Toyota is a model for how a service department should work!
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September 2023 by Sharon DolanStyles
Very friendly and great customer care! On my first visit I didn’t have an appointment so they helped me get one within a week and once my appointment date arrived they took care of my car and helped me out. They were very polite and they serviced my car well. I’m grateful! Great place! Highly recommend. Staff are amazing!
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September 2023 by Robert Goodfellow
I was so impressed with their service. It’s a little out of my way but worth the drive. Incredible, professional staff of service advisors. My advisor Lisa squeezed my new “used” truck in to their busy schedule and settle my fears of a possible head gasket issue. Thankfully, that wasn’t the problem and had all the estimates for a “weeping” valve cover gaskets printed and waiting for me. I also met with the service manager who graciously took time out of his busy schedule to point out the leaks (on the lift)…incredible!They even have a ride-around floorcleaner to keep the service bays spotless. The place is impressive!!-Bob
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September 2023 by Nicole Caruso
The staff is always helpful and genuine. You can tell they truly enjoy working there. Everything from the purchase to the service has been so easy-my best experience ever in purchasing a new vehicle! Alderman’s will be the only dealership I will go to in the future! Oh, and I love my Tacoma!
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September 2023 by Job Larson
Roseanne and the service team were excellent. Our families car had a difficult to diagnose electrical problem that ended up taking much longer than expected. The communication was excellent, the team was very forthcoming with us and kept us up to date as they worked through the problem. Roseanne made sure we had a loner when we needed it. We will definitely be continuing to use the service at Alderman's.
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August 2023 by Chris Wright
Fantastic experience with Alderman's Toyota. Specifically, we worked with Michael Goodnough who was incredible prompt and professional. He was able to secure us the vehicle that we wanted at a very reasonable price. Michael made the process as painless as possible (which was a big deal to us with a newborn at home). We had a tight timeline and I know that he worked on our sale despite it being his day off. Without any reservation we recommend Alderman's Toyota (and Michael from sales!) to friends, family, and whoever reads google reviews.
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July 2023 by Sara Dzembo
Anthony was amazing along with the rest of the team. Quick, kind and honest people. I love my car and the services received!
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July 2023 by Front Desk
I had the best ever experience with Alderman's Toyota! I was so nervous to call, having experience with dishonest salesmen in the past. I was in a desperate situation. My car had broken down and I needed something fast. From the first moment I talked with Scott, I knew he wasn't the "typical" salesman. I could tell he really cared and wanted to help me. He was able to tell me my options and it turns out the best option wasn't the one I thought it would be. He worked really hard to make the numbers work and to get me into a Camry that far exceeds what I thought I'd be able to get and he got it within my budget!!! This is the first time EVER that I've gone into a dealership and come out with a vehicle that had a payment right where they promised it would be. No tricks, no games, no hidden fees, straight up kindess and honesty! Matt in finance was also wonderful to work with. He's very personable and friendly. I also met the manager, Joe, who was super outgoing and nice. I felt so much at ease and could tell that this is a gem of a dealership. I'm thrilled with my car and my experience at Alderman's. I will never buy a car anywhere else. If you want a true, genuine salesman, ask for Scott!!
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July 2023 by Trent Gallo
I was a little nervous at first because I was buying a brand new vehicle for the first time and knew I was going to be paying in full. They did not once try to pressure me into buying a warranty or financing the car. Dillon and the rest of the crew were very personable and did not give me the typical car salesman vibe. Dillon had a very down to earth attitude and helpfully explained the cars features. Between their excellent customer service and low docking fees compared to other dealerships, I believe buying from Alderman's was the right choice. despite the nearly 3 hour drive, I would buy another vehicle from them in the future and would recommend this dealership to others. Thank you Dillon and company for making my experience stress free.
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July 2023 by Susan “Dulcinea” Gh
I love the service I receive at Alderman's Toyota. All of the Service People and Mechanics are welcoming and friendly. And I love getting the free car wash after I've had my car serviced. :)
