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August 2023 by Aaron Key
Great bike shop even for a smaller shop!Great selection of gear and bikes to fit your riding discipline
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August 2023 by Mark Robohm
Needed a part (specific tubeless tire) quickly and these guys had me rolling in no time. Nice, friendly, easy-going and just a great shop. If i am ever near you again, I'll be back.Thank you for the excellent LBS service.Order from here instead of the online spots - these guys are great.
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July 2023 by Brad Sawchuk
Amy Caldwell is fantastic! I have had my Specialized Rockhopper 29 now for three months and have logged 1000+ miles, both on the trails of Putney Mountain, and, more recently, when Aiden helped me convert the mountain bike to a more hybrid bike, but getting clip in shoes with pedals that allow the cleats on one side, and have the normal pedals on the other. All super reasonable given Specialized deals. I never knew getting a top quality bike - from such a premium brand based in Menlo Park - could be so affordable and fun!The first time I was introduced to cycling was a commuter when I lived in the SF in the Mission and I would commute to my start up job in downtown. Terrible traffic, rude drivers, and even ruder cyclists. Amy and her team have changed my perception of the sport, and the people who participate in it!Eagerly awaiting ski season so I can get back into downhill skiing, and try cross-country skiing for the first time. The only downside is that in NE they call them "mountains" but after skiing at Alta, Jackson Hole, Northstar, Heavenly, and hands down my favorite, Squaw Valley, the resorts here are a let down. But that just gives me incentive to return home to CA next winter!
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January 2023 by William Rockwell
The run off knowledge of this crew alone is enough to merit five stars. Genuine shop with a love of what they do. Upgraded my gravel and skate ski rigs with ease.
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August 2022 by John Avery
I have been taking care of customers for 41 years in the automotive business. To find a place who really cares and after the sale will take care of any dislikes. They are the best. Thanks to the full team at west hill shop
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June 2022 by Ken K
I had the pleasure and good fortune to meet Todd Miller at West Hill for a bike fitting. Todd is a consummate professional who not only works with you on fitting but also ensures any areas of discomfort while riding are addressed. Todd provided an excellent fitting after years of frustration getting my position sorted. In addition, he gave me tools to utilize at home to ensure continued improvement in my mobility and overall physical conditioning. This is the best investment anyone riding a bicycle can utilize to ensure optimal positioning and in my case, comfortable riding.
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February 2022 by Nh Stads
Great place with a fantastically cool Vermont-style vibe. Best experts in the world of cross country and bike gear. Don't miss it, stop in and say hi.
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January 2022 by Robert Westover
Awesome shop with knowledgeable staff and high end ski's and bikes
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September 2021 by J.T. Foote (Foote01)
Fantastic shop with great customer service! Plus they carry POC gear ??
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August 2021 by Levi Simpson
The best bike shop in New England, hands down. Knowledgeable, considerate, and professional. Ask them about local trails, David knows The way
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June 2021 by Mark Trichka
I needed an ebike tune up and Zak did a great job. He’s enormously skilled and super helpful.Update: about a week later I returned to have Zak try to remedy some gear skipping and front wheel noise on another ebike. He and Pip did the needful and I was back on the road with the gears perfectly adjusted and the front wheel riding quietly. Thanks West Hill! What a great bike shop!!
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March 2021 by Michael Gooch-Breault
Outstanding bike shop for service and sales. I have had many consultations with David on building up my own bike, and, as a result of his knowledge and help ordering parts and tools, the assembly project went extremely well and I learned lots. We are buying an eBike from Kirsten and she is sharing her wealth of knowledge on selection and outfitting for our needs. I have had three bikes tuned up with various rotors replaced and hubs cleaned up, and every time they give the extra effort to find something I missed or suggest a better way to keep things running smoothly. And of course they follow good Covid protocol throughout the shopping and drop off/pick up process. It is well worth your time and money to handle all your cycling needs with a great local shop like this.
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January 2021 by Amy S.
Great shop with great service. I just moved here and they put some bikes back together that I had shipped. They got them done in just a couple of days and they were perfect. They let me borrow a helmet because my gear hadn't arrived yet. Really nice people. I also bought some x country skis and they were super nice while helping me figure out what I needed. Very glad they're my new local bike shop.
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January 2021 by Kate R
I bought a bike here. I am being generous on the stars. Trying to take the pedals off the bike, which should be relatively easy, was not. The person who put the pedals on put them on wayyyyyy to tight and ultimately ruined the pedal and the metal part that shouldn't be rounded off. Also, their new hours don't help people who work during the week. The service guy is busy, understandably, but he can lay off on being rude when trying to explain bike things.
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January 2021 by Aaron K
Awesome shop! Always willing to help with the eternal hunt for the perfect bike! Friendly and knowledgeable!
