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August 2024 by Eddie Baron
I got a flat on I-91 and was able to limp to Rod's on the baby spare. Even though they were very busy, Rod's quickly checked it out, firmed up my spare and sent me to buy a new tire. And they didn't charge me a nickel! Great service.
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July 2024 by Daniel L.
Needed a tow w AAA. They were earlier than expected time, driver was very helpful! Had repairs done here too. Always done right. Recommend 100%
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June 2024 by Rachael Wicka
The guys here are honest and sweet. I had a flat with my daughter in the car and they repaired it immediately for us.
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May 2024 by Olivia Wolfe
The Rod’s team has been so helpful and have always gone the extra mile for me and my husband. Best customer service around!!
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March 2024 by T Elliott
Great people
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February 2024 by Rick Cloutier
I encountered major transmission issues just north of Brattleboro. I limped up to the Putney exit and found Rod’s just off the exit ramp. I was very lucky to happen upon their shop. Not only did they have the expertise to get a complicated job done, they got me back on the road within 4 hours. Highly recommended!
Thank you to Greg and your team.
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February 2024 by Robert LeQuire
I paid $1,100 for a new oil pressure rocker switch and transmission in line leak repair. 70 days later I’m having to get both things done again. Very nice people but unfortunately my experience was that they did not fix my cars actual problem and I’m having to pay someone else to do the work again.
Plus, the parts they used do not look new.
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January 2024 by Joanne Davis
Update: So after communication with the service technician, he agreed to refund the price of the light bulb. Today I went in to get the refund and upon showing them the damaged bulb...it became a very unpleasant issue from that point on.
In December I took our Honda there to get our winter studs installed. I asked them to also replace a headlight. The very next day that same headlight went out again. I took it to a different garage and had to pay $75 to get it fixed! As it turns out the mechanic at Rod's did not know that you were not supposed to touch the bulb!!!! The bulb was FRIED! Their response to me was that they would reimburse us for the bulb only! ?
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January 2024 by Marin Miller
Great experience overall with Rod's. They are communicative, professional and all around great folks and trustworthy mechanics. Would not hesitate to bring our car back here for repairs in the future.
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January 2024 by Jason McCandless
Our daughter’s car broke down on 91 last Sunday. Rod’s gave her a ride to Brattleboro, and took the car to their shop in Putney. They were very kind and did a great set of repairs for a good price. We are grateful and highly recommend their friendly, professional and expert service.
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December 2023 by Alison Ingalls
Rods Towing came in clutch after an accident. Their staff was knowledgeable in dealing with a stressful situation. Shoutout Larissa in particular for her kindness and support.
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December 2023 by Charles Putnam
My friend and I were in a pinch with a blown out tire on 91. Dean was awesome helping us get back on the road. Greatly appreciate the help
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November 2023 by Kiersten White
This company is very unprofessional and unreliable. I came to inquire about a price of a diagnostic and they told me I had to pay $120 to diagnose me with a diagnostic. The entire family proceeded to escalate the situation by arguing with me when I simply was inquiring about the price. They kept my car there for two days without so much as calling me and hardly did any work to let me know what it was I needed. I ended up paying as I didn't want the situation to escalate any further but left with little to no answers. I have the feeling they don't treat most customers like this and if I were white and a man, my simple inquiry would've been met with a nicer attitude. I believe I was discriminated against while simply wanting more details which at the time, they cared not to explain. They should treat their customers better or at least equally.I've filed a formal complaint to the Better Business Bureau, maybe don't shop here if you're a minority.Edit: I’m glad they treat their employees of color nicely (allegedly), maybe they should do the same for their customers. 1/10. Again, very unprofessional to ask employees to leave good reviews for you— regardless how long their hair may be (what a silly comment!)
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November 2023 by Andrew Ielpi
As an employee and a man of color I have to adress Ms. White’s comments and say they are the farthest thing from the truth. Like I said I’m a man of color with locs half way down my back and every time I walk through that door I feel loved and excepted ?. I’m proud to call them friends and family!Highly recommend you go visit even if it’s just to say HI!
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November 2023 by Kiersten W.
I paid $120 for them to tell me I needed more work done on the car. Super unhelpful and they kept my car overnight.
