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September 2024 by Nichole Barrientos
The employee's are awesome and very informative and very helpful
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August 2024 by GLL
I was just waiting at the counter for help. I was not in a rush, just wondering if I should press the button or not to call for help. I did not need to receive attitude from one of the employees, who said, "an excuse me goes a long way," in a condescending tone. The other one was helpful.
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March 2024 by Dawn Lee
Store Manager Marty is great. Wonderful customer service. I was in your Morrisville location yesterday shopping with my husband, and he was very patient when we had changed our mind about an item we were purchasing. He was friendly and helpful with all of the other patrons as well.
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February 2024 by TC
Bad customer service in the pharmacy
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December 2023 by Marc Wolff
I have never reviewed a drugstore before..but I really felt compelled to do so here (don’t get me wrong: I love that we have a CVS here locally so I hope they just take heed from this). They are price gouging.. I don’t pay attention much to prices.. but if you go here you might want to have your eyes wide open! I just bought mouthwash there…simple.. nothing complicated.. checking out I saw it was $11. Got home and looked it up on Amazon.. it’s 1/2 the price. Not $1 or $2 less.. but HALF THE PRICE.. so, these guys are taking advantage of an already existing inflation problem. I’m all for capitalism.. but not when it becomes blatantly avaricious. So, until they get back to normal or “fair” as someone who believes in a free economy, and as a result of courser I believe in competition, so I’ll simply by from somewhere else…and that is why it’s great to live in America because I have the freedom to so whenever I want :) !
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December 2023 by Mary Jo Reusch
No one at the check out. Only self serve. Sorry I don’t work for CVS. Guess you don’t mind loosing customers.
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December 2023 by Jocelyn Desrochers
This location is truly awful. I work in health care and the way the pharmacy performs is extremely unprofessional and unorganized and uncaring. I understand all health care is understaffed, etc. I feel that pain at work, too. But the pharmacist herself yelled at people waiting in line, calling us “a bunch of truckers” mind you I’d been waiting 30 minutes in line when the man two people ahead started to get irritated. They called and said medication was ready for pickup, arrived and med was not ready. Waited another 45 minutes for them to fill it and get back through the line again. Another customer had driven an hour to pick up his med that was “ready” only to get through the line and be told it wasn’t even in stock or available. There is no good organization or apparent filing system as they just have a tote of filled prescription bags on their middle island. Another lady was pacing around crying and frantic due to a med error by the pharmacist. It was total chaos. This time I needed to have a script transferred so I called needing to give those details. Tried calling on three different days at different times, waited for 45 minutes each time with no answer. Called front end and spoke to supervisor who did not acknowledge the situation or offer any assistance and said that “you’ll just have to deal with being on hold for over an hour I guess” and hung up. It’s sad for a remote area with only two pharmacies to have to be deal with this on a regular basis. If my insurance would cover prescriptions through Kinneys I would switch back in a heartbeat.
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December 2023 by Ann Welch
I needed help from the pharmacy staff. Despite being very busy, they took the time to make sure i had all the information and assistance I needed. I am grateful for the k8nd and compassionate way I was treated.
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October 2023 by shanei sanchez
Came in for a few items with my children and a women named vanessa was very kind and helpful. Not only that she had a moment to help guide me to the items I need since I’ve never been to that location. A bonus for me was her kindness to my children. BTW my daughter was obsessed with her by the time we left!!. I am a sucker for nice workers especially when you can tell it’s genuine. And for that she made my experience there amazing. Crazy to say I look forward to seeing her when I go In…haha!
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August 2023 by John Howell
They are taking more prescriptions than they can fill. Bad attitude from staff. Script unfilled after 18 hours and only when I arrived did they prepare it. That took over 45 minutes. Plan to spend the day. Good times.
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June 2023 by Susan Romans
It was perfect. Alexandra, the young woman who helped me with product also cashed me out was super polite and very knowledgeable. I remember thinking as I left the store: "This will be my new drugstore. Period."
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March 2023 by Maryann D.
I use CVS for every day shopping, medicines, and gifts as well. The items are reasonably priced and always up to date. I also like the self check out! I highly recommend CVS.
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February 2023 by Alice Goins
Great store but completely low on essential inventory like cold and flu medications. Helpful staff great hours
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December 2022 by Rachel Sharp
Everyone here is great, but they're very understaffed and the hours keep changing.
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November 2022 by Sandy “Beach” Gravel
Some of the staff could be a little bit more friendly when dealing with their customers it doesn’t matter if it’s in person or on the phone. Im sure working with the public every day isn’t easy with all there complaints and questions we have. I have trouble with some MFR companies of a medication l take. I think if it’s in your file right there in front of you that the customer prefers a certain MFR brand there is a reason for that . I think a customer should be told they are being given a different MFG brand because they are out of the one the customer prefers. Especially if they have had a bad experience with some MFG brands of a medication. I really Appreciate Molly when I get to speak with her if I have any questions ,or complaints . She’s very kind and will even will Apologize even if it’s not necessary.
