-
September 2024 by Morgain Raleigh
Extreme Collision made a stressful situation much easier. Great communication and service!
-
September 2024 by Angus Gluck
These guys were booked two months out when I initially got my collision insurance appointment set up, but once it was there the process was easy and smooth, and I was able to pick up my car a few days early and have had no issues with the repair. Everyone there was friendly and helpful, though obviously busy. They even did a quick detail on my car so it looked great when I picked it up.
My only small issue with the repair is that one piece of plastic trim is slightly darker black than the others, but with some detailing and once it weathers they the repair will look perfect.
-
September 2024 by Cynthia Carter-Farrell
Great service and they kept me informed of progress through text.
-
September 2024 by Charles Robinson
They went above and beyond what they had to do .Excellent customer service.Awesome work my van looks brand new inside and outside.I would highly recommend them to anyone.totally satisfied with there work.
-
August 2024 by Steven Martel
Took our car in when other shops were months out. I'll be honest, I was a little nervous about the quality of the work given my car was 6 months old. It turned out in excellent condition (and it was a mess, both front and back). Communication was immediate when asked with very friendly and courteous staff.
-
July 2024 by France Letourneau
Was very satisfied they called when they found something else wrong and fixed even looked like they clean inside and out
-
July 2024 by Jenna Lubliner
Really great job!
-
June 2024 by DAVID COMSTOCK
The damages to my car after the coverings were removed were extensive. Josh and crew did a great job acquiring the parts for my foreign car and getting the work done with excellence pretty close to the expected time just being able to see cosmetics work . I am very happy with their great attitude and professionalism even when I was stressed out. Would definitely recommend. Thank you crew at Xtreme.
-
June 2024 by leo st cyr
I am very pleased with the work and how quick they got to it and got it done , I would highly recommend xtreme collision center to anyone that wants a quick and great job done on there car, thank u so much u guys are awesome
-
June 2024 by Michelle Sautter
This place is simply the best. A family run gem. Josh is the most kind and thorough shop manager. He made sure all the minute details were taken care of with insurance and my rental needs. The staff provided timely and exceptional work on my vehicle, 2 times now. And you leave with what feels like a car detailing. I'm so happy.
-
May 2024 by Alex Wheeler
Great service . Very timely .
-
January 2024 by Matt Williams
I'm not usually one to leave a review but my experience here was very frustrating. The original time estimate for my truck was 13 days. It ended up turning into 5 weeks over two periods. They had a lot of trouble getting parts due to an auto workers' strike, which I completely understand, but communication was terrible. They would give me an estimated day for it to be done, and when I'd call that day to find out if I should leave work to come get it they'd tell me they found more parts that had to be replaced or the wrong parts had come in. I never once got a courtesy call about a delay so it was impossible to plan around when I'd have the truck back or how long I'd be paying for a rental. Multiple times they told me they would check on something and call right back but never did. Since I picked up the truck the second time there's been a problem with the radiator parts they replaced. I sent a message through their website 4 weeks ago and left a voicemail 2 weeks ago with no response. They seemed like nice people and the truck looks good, but it was beyond frustrating to have to chase them for updates and get no response to my latest messages. At this point I guess I just have to live with the repairs not being done right.
-
October 2023 by Diego Cortes Padilla
The parts took a long time but an excellent repair service, very fast and efficient, Banorte's advisor Aurora is an excellent advisor with excellent service
-
October 2023 by Jesse Whitney
DON'T bring your vehicle here. Trust me
-
July 2023 by Dana Xavier
Please do not bring your vehicle here. Adam is unprofessional and short-tempered. We brought the car by in October, and the diagnosis from insurance was that it would be totaled (we then withdrew the insurance claim at that point). We did not have money to remove it from their lot, and when we brought the vehicle we ASKED about storage fees or paperwork and were told there were none (they did not make any specifications).After about 3 months (during which we did not have the money to take the car to anyone else) we called to ask about what it would cost to fix any part of the car, but were refused service at that point (I don't know if they don't work on totaled vehicles or were simply refusing me and my fiance). That is also when Adam became irate and rude on call about removing the car from his lot, or storage fees would be charged. He told us we "obviously weren't trying very hard" to have our car fixed and that we had no excuse to not "get it off his lot". He accused us of car abandonment since he had not heard from us, but as far as we were aware, it was stored in a safe place and not causing issues - our numbers were on file if that were not the case.I've worked customer service for years, and been to many local shops, and have never treated anyone/been treated like that without cause.He ALSO told us he needs to be paid for the work done, asking "so you don't think I should be paid? you don't?". He said we owed him. When we arrived to pick up the car, HE SAID there was NO BALANCE because our insurance had paid it off months ago. No apology for accusations of not paying him or raising his voice. They also "threw away" the parts they had taken off. I use quotes because my untouched headlight module, retainers, fender upper rear molding, both grille pieces and bowtie emblem were "thrown", but NOT the headlight module damaged in the accident; THAT they put right in my car.Please treat your car and yourself with more respect and go anywhere else.(I'm assuming I may get a response attempting to gaslight me. Last call and interaction were recorded, and we have the receipt for proof of payment. I am only saddened recording cannot be added.)BEST PART: car damage is being fixed for less than half of the over $6,000 quoted, by an honest mechanic with stellar reviews. Extreme Collision has no problem trying to take advantage people.
