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“Great customer service! Attendant knew my pickup was ready and promptly procured it.
She also helped me decide on the right product for my situation and purchase another item.”
“Always busy but not to busy to help. Everything you need in a small community. Wicked good people, even the younger (less than 30 years old) staff are knowledgeable and engaging”
“Came in for specific D-ring type closures and Cooper was such a huge help! He knew exactly what I was looking for and brought me to the item and stayed with me until I was sure the fit was correct for my project! Thank you Cooper!”
“My husband and I have been going to this store a lot more often recently to buy paint and supples for some renovations we're doing. Everyone who works there has been friendly, helpful, and knowledgable every time we have gone in. We really appreciate it!”
“Knowledgeable, friendly, helpful staff. They really know things. Had a broken toilet. Showed Rob a pic and he pointed me to the hardware I needed and gave me a few helpful installation tips. I go there a couple times a month for home projects. Would choose Ace over a big box store every time. Feels like your local old-fashioned friendly hardware store.”
“This place totally saved me after we ordered a dishwasher and range from a big box store and they just failed to deliver them. BP came through and very quickly got us both of the models we wanted within a couple of days! The service was so nice and helpful and easy to talk to. Just such a great experience, and I really feel it should be recognized. Thank you BP!”
“Lowe’s in Essex is definitely moving up in the world from where it was the last 2 years. The majority of the employees seem to be putting in a real effort in helping customers. I believe their only issue maybe a lack of the amount of employees available.”
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“The staff is very helpful and does not just stand behind the register and let you struggle to find things. Today I was brought right to the item I was looking for. Many thanks for the excellent customer service! ???”