Aubuchon Hardware, a family-owned chain since 1908 with over 100 stores across New England and upstate New York, is known for its friendly and helpful staff. Customers appreciate the knowledgeable employees who go the extra mile, often recognizing regular shoppers and finding specific products when needed. The store offers convenient services like free assembly and online ordering with in-store pickup, making shopping easy and smooth. Many reviews highlight the positive attitude of the team, even during busy or short-staffed times. Customers feel at home thanks to the welcoming environment and the staff’s willingness to assist. The store is especially loved for its grilling and smoking supplies. Overall, Aubuchon Hardware provides a reliable, friendly shopping experience with staff members who are attentive, helpful, and committed to customer satisfaction.
The staff is very helpful and does not just stand behind the register and let you struggle to find things. Today I was brought right to the item I was looking for. Many thanks for the excellent customer service! 😊😊😊
October 2025
Jon and all the folks there have helped me over the years and most recently, to unplug my toilet.
June 2025
Great service, great price and friendly, helpful staff!
