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October 2023 by Ally Han
If you ever come here, say hi to the FANTASTIC warm and welcoming staff. We heard from our friends in Brooklyn about the deals, but more importantly about the incomparable Kathy and Denise, who helped them. From such a glowing review, we just had to check it out for ourselves, and when we did, had the pleasure of meeting a new member to the team Bradi as well. Walked away feeling like family, saving over $200 and holding three bags of cookware I’ll have for a lifetime. Thanks ladies!!!!
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August 2023 by Sarah R. Miller
I finally decided to treat myself to some items from this store and as a first time customer, I feel that I picked the perfect location. The staff were helpful, attentive, and answered any and all of my questions to ensure I purchased the size that was right for my needs. This shop is officially on my VT Outlet rotation any time I make the trip up from MA. Highly recommend for brand loyalists and newbies like me!
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March 2023 by Ray H.
Very pleasant, helpful, young woman who was just training on her first phone order. I purchased two Screwpull wine bottle openers that happened to be on sale for 25% off. Great deal and they shipped them UPS to me for $9.99, still well below the average online cost for the item. And it's great to do business locally.
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March 2023 by Danielle Merritt
The women that work thers are so knowledgeable and friendly. Love going there. Great place to shop.
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February 2023 by Christopher Woodyard
We love this store and the selection! We have shopped here for six years and will continue to do so because of the wonderful selection and the incredible staff. Denise and Kathy have worked with us from the beginning and we are so appreciative of them. Whenever we have a wedding or the holidays approach, we give Denise a call and she's able to find us great gift ideas. We're not always in the Manchester area, but Denise knows our preferences and will contact us when something comes in that we'd like and will offer to ship it to us. Such a great team there and we always leave with a smile. Thank you!
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January 2023 by Soy B. (SoyB)
Stopped by and winded up purchasing a new pot. Nice selection of different cookware and accessories though the color selections are limited but that's probably how outlets work. Can't beat the price compared to regular retail prices. They have the main popular colors, red, orange, and blues. The staff is really friendly.
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November 2022 by s Smith
Great staff nice store
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October 2022 by Ted Field
My wife and I stopped in late In the afternoon Thursday and was greeted by Audrey and Denise. Both were very personable and knowledgeable about their products. The store was clean and well laid out and I ended getting a covered pan to cook our favorite Stroganoff recipe in. My whole shopping experience was the best of the week in Manchester, VT. Thank you!
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June 2022 by Jennifer Kim
What a lovely staff. We had excellent service and help from Kathy and Denise. Would come back again!
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October 2021 by Penny Kelly
September/2021Whenever we travel to New England we always look forward to a stop at the Le Creuset in Manchester, Vermont. We love the quality of the products and the outlet prices are well-worth the cost. The staff truly knows the products and they make honest suggestions on the purpose and use of the items and on the items best to purchase. One of the store representatives, Kathy, has helped us several times over the years. She is excellent at assisting the buyer. They do not try to pressure you into buying. It is their knowledge and belief in the product that provides comfort to the buyer and triggers the sales. Whenever I buy something, care ie given into inspecting the item and packaging if for travel. We look forward to our next visit to the store.
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August 2021 by Lauren Schuman
We love this store! We visit every time we come to town and have been lucky enough for Kathy to be there helping us and giving advice on what products would work best for our needs! Thank you Kathy for always being so positive and cheerful.
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March 2021 by Lacey B.
Great product selection but the staff leaves a lot to be desired. I walked in ready to spend and I can presume because of my appearance that i wasn't greeted or assisted in any way while I browsed for over 20 minutes. The staff seen me, ignored me, and proceeded to help others who walked after my party and I. I would love to give this place another try if the staff can get it together.
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March 2021 by Nicole Suto
I feel like a kid in a candy store in this place! The Le Creuset Dutch ovens are iconic, and for good reason. They are superb to cook with. But this shop is jam packed with all sorts of high quality cooking tools. Keep an eye out for the sales and you can really make out with some good deals. I got my Dutch oven shortly after Christmas and with the money I saved, I stocked up on some other goodies too, and still paid less than I saw it priced elsewhere. Staff is extremely helpful too. If you love to cook, this place is definitely worth checking out.
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February 2021 by Amanda Higgins
I love Le Creuset and I love this store! But when I walked in recently, I couldn’t believe what I saw. I think it was the manager, an older woman, mistreat one of her employees who was much younger and obviously still learning the trade. I will be back to this store but I felt so bad.
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February 2021 by robyn neil
Had a lovely afternoon at Le Creuset, most employees were extremely rude and off putting. However, I was then approached by one of the sales associates Matt and he was extremely personable and helpful with my decision to buy the right products
