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February 2024 by William Gumula PSIA II CS II Willie g
Due to a sprained back I’ve been reluctant to push my skiing. 29 years of teaching has taught me to “be patient”. Joe tuned my skis and the more I pushed the more they beckoned me to push harder AND WOW best skiing experience EVER !!
Thanks Joe
These guys know what they are doing!
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January 2024 by Jenny Chu
My fiancé forgot his ski jacket at home so we needed to find a nice quality alternative asap. Got a gortex jacket for 20% off, less than $300. Great deal and decent selection!
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January 2024 by Amy Cav
Came in for a boot fitting, but nothing in stock fit or would work for what I needed. Steve was very helpful in identifying the ideal boot, and suggested I purchase elsewhere, and come back to get them heat molded and my bindings fitted. When I came back with my boots I purchased online, the employees were very nasty, telling me that they do not support online retailers and they refused to offer me any services. Seems like their intention is to mislead and then disrespect their customers. I will never be coming back, and I recommend finding literally any other shop for your winter gear needs.
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January 2024 by K C
the dog who greets you at the door is the only kind or helpful employee . Very rude, uncomfortable experience and won’t go back.
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January 2024 by Emmy
Awesome place, friendly people with good selection. Joe down stairs will tell you exactly what your gear needs. Wicked cool dude. We come to this shop every year.
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December 2023 by Maggie E.
I cannot express how knowledgeable and kind Joe is at this ski shop. I came in looking specifically for Apex boots, and he was incredibly patient while I tried on pretty much every boot they had to offer all in various sizes. Prices and sales seemed competitive as well.
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December 2023 by Brian Dunbar
Stopped in last week and purchased 2 helmets. Gentlemen working was knowledgeable and directed us to the models that had the best fit for head sizes. He spent a considerable amount of time with us and made sure we were happy with our purchases. Cool friendly dog on site.
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November 2023 by Jean and Kate DeFrancesco-Sias
This is absolutely one of the nicer shops around. Big selection and easy to shop layout. The staff was knowledgeable and friendly.Steve picked out and fitted a great Nordica Pro Machine.
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July 2023 by Tyler M.
Wow.... If I could give negative stars I would. This place has horrible customer service and IDGAF attitude. The owner was out right rude and unprofessional. He cussed at my friends while we waited to rent some equipment, over a cup of coffee. Ughhh it's cold and people drink coffee. If there is a male version of karen, it's def the owner.
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June 2023 by Francis Sheehan
The owner of this shop is apparently a real hot head with nothing better to do then yell and curse at people on a Saturday. I stopped in their parking lot to let my dog stretch his legs and this maniac comes yelling and screaming at me that this is private property, cursing at me and my wife and filming us. Unbelievable how worked up someone could get over letting a dog walk around. Take it easy guy, you are gonna have a heart attack. Shop elsewhere.
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March 2023 by Dfrancisco G.
This place is very helpful very friendly , helpful nice to talk to just amazing vibes, I got my SKI tune up, and I got a ski boots and ski for my Nephew and they help me from the start until end, I have a good experience more than any other ski store, I can recommend this place to all my family and friends.
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February 2023 by Kimberly
Younger gentleman was very helpful in renting skis but very expensive compared to other local shops in the area. Quite disappointed after spending the premium in renting skis and they didn’t disclose a charge for heating my boots until leaving when they ran out into the parking lot telling me there was an additional labor charge without disclosing upfront!!! Seemed extremely unprofessional and won’t be back!
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February 2023 by Paul Monks
Amazing experience, Deven/Erin at the front desk was super welcoming. And the two old guys down stairs were fun fair knowledgeable and set me with with the perfect set of skis. I was an out of towner and they treated me like family. Highly recommend!
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February 2023 by John Z.
Rolled into Ludlow a couple weeks ago with a good friend (from long ago college days) who is fairly local. I traveled in from the deep south and needed to rent skis and poles. My friend highly recommeneded we stop at Sports Odyssey for my equipment. This was the afternoon before our ski day.I was greeted by a fellow named Joe, who showed great interest in the type of skiing I did and the kind of ski I might like. He recommended a pair of Head demo skis he just got in, brand new. Sounded great. Joe also expressed an interest in hearing my feedback on these skis when I returned them.He had an employee set the bindings up with my boots. Then, he reviewed the set up. As these were also brand new bindings, in a very nice, mentoring way, Joe had the employee make a slight tweak to the release settings. I liked how he was both encouraging and informative with his young employee. Awesome.The skis were epic. Absolutely the kind of turning I was looking for, and a perfect match for the current mountain conditions. Nailed it.I also liked how interesting and fun Joe was to converse with while the skis were getting set up. We learned we had a couple mutual friends from our much earlier years in different parts of the country. Small world!Upon returning the skis the following day, Joe was quick to greet me with a smile, and wanted to hear how I like the skis.If you are ever in that part of Vermont, or traveling through Ludlow, and need to rent or purchase ski gear, this IS the place! They have a huge selection of winter sports gear, clothing, and accessories.Oh, yea, turns out that Joe owns the place! So cool how much interest he took in my satisfaction with his ski gear.
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January 2023 by Olena Kulish
Skies, snowboards and snowshoes sales and rental as well as a skiing gear store. Good prices and absolutely great customer care, helpful and knowledgeable on everything and all related to the skies and snowboards. Despite us dropping in during the busiest week of the year (between Christmas and New Year), they didn't ignore our questions and were able to set us up with the equipment we were looking for in a timely manner. Good selection of attire as well. Highly recommend.