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February 2024 by Teeratorn Kadeethum
Ray is great!
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January 2024 by Travis O'Sullivan
Excellent customer service. Ray was great with his knowledge and gave clear advice for the ski boots.I've been thru so many ski boots over the years and these are by far the best I've owned. If you're willing to pay the price, it's worth every penny.
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January 2024 by william butler
Purchased my Surefoot boots a year ago. I was a little hesitant dropping that much coin, but it’s worth every penny. I am a moderate skier and saw an improvement in my skiing due to a proper fitter boot. I have spoken with Ray since my original purchase and he is beyond accommodating and helpful.
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January 2024 by Abby Hurwitz
Great place to do business. They treat you like family.
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January 2024 by Elise Kloesz
Best decision ever! Bought new boots & surefoot made custom footbeds for me. Added their heated footpad and love them! Feels perfect!
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January 2024 by Bill D.
Heading into my second season with Surefoot Lange LV RX110s. I call them "my invisible boots" because once I started wearing them, I no longer had to think about my boots. No pain and good support: ankles, and after-sale service. Ski all day with pleasure. Have visited them twice for minor adjustments, done quickly and no charge. Sure, you may pay a little more upfront, but in my experience it has been a very good investment.
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December 2023 by Sarah Hodge
Very friendly and helpful
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December 2023 by sarah h.
Went in needing some insoles made due to a terrible pain I was having in my boots (which were not bought at surefoot). Ray was very helpful. Made my inserts in one session and helped me troubleshoot the boot buckles to relieve pain I was having. Insoles are expensive, but to be expected since they are custom and made the day of. The relief they provided me in my ski boots was worth every penny!
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November 2023 by Kerrianne S.
Ray rice (the skier not the football player) really made this such an easy experience! I had brand new boots that were beyond uncomfortable but he did his magic and made them fit like a glove! Thank you so much!!
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November 2023 by will horton
Stop by to ask questions about a boot problem. Gave me some suggestions kind of helped. Returned to shop for more help Ray gave us his undivided attention. We ended up not buying anything but due to his help fixed the problems and got the most valuable information. With this type of customer service and knowledge, the Killington area is very fortunate to a shop that gives superior service to all customers. This is the best place to fix boot problems, THANKS Ray!!
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April 2023 by Kirk L.
Great footbeds! Ray went through the rational why the custom foot bed liners were good for me and he was right! The insides of my boots feel so comfortable now and my foot is not slipping around. I made it the whole day and my feet were not in pain. I RECOMMEND the ski boot liners from Killington shop.
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April 2023 by Dylan Wisser
Charlie is terrific, he was very efficient at getting my feet measured and boot fit. He also did a great job of explaining the science of everything. All and all he made my first killington experience one for the books!
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April 2023 by Robin B.
Ray is my hero! He has fixed my boots for years. He's made the difference for me because I was in so much pain! I have bought orthotics, boots and had his resize boots over the years... I can't imagine going anywhere else. I just brought my waterski gear/boots to him because I was so frustrated! DON'T hesitate to stop by and get a great fitting - this makes the difference in your ski day as well as amount of days you want to ski. THANKS RAY AND SUREFOOT!!!
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March 2023 by barbara lee
Like other people have noted, the customer experience here may be summed up by one word: rude.The associate I encountered,before attempting to be courteous and informative to a serious buyer, rattled off all the price points he seemed intent on intimidating me with.He was nearly sneering and abjectly condescending.Without saying it, he seemed to be saying "you can't possibly afford our service, and even if you could, you may not qualify."What is this, the judgement ski shop?How precious.And, nasty.There are other shops on the access road and in and around the area for the apparently unworthy.And in Glens Falls, N.Y. at the Sports Page, apparently the East Coast's top boot fitter.Think I'll go there.
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February 2023 by Lacroix
The best in boot fitting business. Mark is great and really knowledgeable boot fitter.
