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July 2024 by Michael Chung
Broke an Industry Nine spoke and flatted at Killington Bike Park. The bike park shop suggested I take it somewhere else since they didn’t have any experience with i9 straight pull spokes. Brought it to Base Camp on the recommendation of another biker in the shop and these guys were awesome. Took my bike in and got right to work on it. They had a pile of i9 spokes in stock (even colored ones to match your custom wheels). Had my wheel retaped and repaired within an hour with enough time to get back to the park. Super friendly too!Thank you guys!
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April 2024 by David Church
Bought full AT setup … very happy. Great service and advice.
And thanks for the thursday @ Pico tip. Beautiful
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February 2024 by Ryan Flynn
This is your one stop shop for everything backcountry! Ben, Will, Ben, Robby and Erica have the expertise for everything from world class mountain bike racing and bike fitting to backcountry ski touring. Best brands, best backcountry boot fitting and an amazing crew to hang with. Stop here if you’re looking for trails and adventures in Killington and beyond.
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January 2024 by Emily Phelan
Appreciated the good - and honest- advice on goggles and the friendly assistance with getting a better fitting pair of rental ski boots. Their products and services saved the remainder of our ski trip!
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December 2023 by B Michael
Super helpful, knowledgeable and patient. Ben and Erica treated me like they'd known me for years although we'd just walked in the shop. Helped me fix a boot and ski problem. Gave great options for alternative ways to solve issue with touring setup. It was really a nice experience being in the shop.
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November 2023 by Mike Girard
Base Camp is an amazing store - impressive selection of high end gear for backcountry skiing, climbing, hiking and biking, with friendly and knowledgeable owners and staff. Highly recommend!
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October 2023 by M D.
Had a great experience with an online purchase from this store. They had a pair of pants in stock I could not find anywhere else, and they got them to me before my trip. Thank you!
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August 2023 by John Wolf
the customer service is fantastic! We needed a coil for my son's shock and they helped get the right one put it on and got him right back on the mountain! I couldn't get out of there without picking up a tshirt too. Highly recommend them
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December 2022 by John Ciccarelli
Great shop. Selection is great and staff is knowledgeable and fantastic. Stop by you will be very happy ?
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December 2022 by Cullen (FreeSkierDude)
Really Great place to get Telemark and other ski gear! Very knowledgably and friendly. Good vibes all around. This shop is genuine maple
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December 2022 by Cullen
Really Great place to get Telemark and other ski gear! Very knowledgably and friendly. Good vibes all around. This shop is genuine maple
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October 2022 by NTC SIE
The costumer service was good, the owner actually took the bikes to Killington Bike Park for us. However the reason I give 1 star because the quality of bikes tune/set up and servicing were poor. I don't see the concerns on the safety of the riders here, but more concerned about if we were going to damage the bikes. I also didn't get the bike that I was requested/booked for and the set up for the suspension was not so great it was way too hard/stiff!, the bikes were supposed to be full suspension but it felt like a 100% hardtail when we were riding them. I have never rode a quality full suspension bike that hard. My buddies and I were not happy with the quality of bike tuning and set up, the screw on the dropper post adjustment was loose and felt out, and the whole time I was riding with that dropper post line hanging.
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October 2022 by Martin Haglev
Brilliant place! Fantastic service and super helpful staff. Highly recommended
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September 2022 by brittney wainwright
Base Camp was super accommodating on our last trip to Killington. We had some bike troubles and their mechanic was very helpful and efficient. He's definitely good at what he does. He had our bike better than ever in no time.They have a nice fleet of rental bikes. My husband fell in love with the Forbidden that we rented for the day and our son was obsessed with his commencal.We will definitely be back !
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July 2022 by Bryan Greenhouse
Great experience renting mountain bikes with a group of friends and family to go on XC trails nearby