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July 2024 by Kym B
Abe and John from the White River Jct Branch did an above and beyond customer service experience when assisting me with my first email check . They are extremely professional esp Abe as he personally helped walk me through the process ! Would recommend the team at M& T you everyone! Ty guys!
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March 2024 by Samuel Breiner
I have had a great experience on a few encounters. Most recently, I was planning a trip out of the country with the intent of leaving in ~13 days. I asked if i was able to have a money order for the foreign currency and was told it will come within 7-10 days (within time for my trip). This order came in 2 (TWO) days and i was immediately contacted to pick this up and everything went very smoothly. To really highlight this 5-star experience in my opinion would have to be in regards to the service and kindness of all the tellers (I interacted with 4 of them on two encounters that lasted a total of ~5 minutes each for the foreign currency). I do agree it is frustrating that this bank closes at 4PM and I understand that inconvenience for many based on work hours and other duties. When I visited this site twice in one week, I showed up at 3:58 due to my work hours and I felt like the worst person and very inconvenient to show up right at closing. They never made any comment about being closed or having to stay a few minutes late. They made me feel like I was not a bother and the accommodation was great. I am thankful for their time, patience and help!
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December 2023 by Sally Robinson
It really is too bad that this is the bank people now have to use here and in Woodstock. Closing at 4??? Banking hours are 9-5! Lazy and Rude!
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November 2023 by matt young
Not sure what’s up with all the bad reviews here. My experience was great. Quick and friendly employees.
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September 2023 by Matt Simpson
Tellers are great(John, Ian), manager likes her title but doesn't care about your money, rude and very unhelpful. Need someone in the driver's seat that reflects her team. Count your money carefully and pick a different bank.
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February 2023 by Margaret Campbell
I have just received a 1099 tax document from M & T. Have you received yours? If so, I hope you have a very large & powerful magnifying glass because you will need it. The print is unbelievably small. Is this customer service? If yes, then this service is poor.
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December 2021 by Roger Kaid
I've been with People's for six years now and have no issues at all. If the ATM is down and I withdraw the money elsewhere I just tell them, they verify it and credit me the fee.
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May 2021 by Rich Boles
Worst experience ever!I even politely requested a manager and she was worse! Didn't get my check cashed there I went over to bar harbor and they did it no problem despite the check being from people's bank to begin with, what a joke they are!
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October 2020 by Marie VT-1716
Unfortunately, my local branch was not open on a Saturday so I drove 30+ minutes to this location to make a small withdraw. I was disappointed by the lack of friendliness by the the branch manger on a Saturday morning.
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September 2020 by Sammi McBain
terrible customer service, not impressed with how the "supervisor " treated employees or customers. would NOT recommend.
