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November 2023 by Jim F.
Doug took my car when nobody would book me for over two weeks. He was kind, considerate of the time bind I was in and did the work faster and more inexpensive than I expected. And there was no "MB added tax". He will be my new "regular go to guy". There aren't many like him!!
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June 2023 by Martha Werman
Really low key in a grateful way for the customer. Very intelligent creating awareness of what was not operating as it should and eager to treat the customer to aGood job! Also told me my tires were no longer in optimal condition. I am thankful for this!Service: Brakes
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February 2023 by Ayodeji Oyewole
This mechanic shop is indeed genuine, and the workers are both honest and possess exceptional technical expertise.Service: Brakes
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February 2023 by Steven Bliznak
Doug and his crew always come thru. Love these guys.
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June 2022 by Tony D.
Read the other reviews. I can't say anything different. Been my mechanic for 20 years.
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December 2021 by Owen Iselin
These guys are fantastic. There are some other good places around but I always prefer Richmond Auto over the rest. They know their stuff, they do very good work and they are friendly.
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October 2021 by Loren Forrister
we had to return for some minor rework. We haven't been regular customers but Doug rebated a portion of our charges for the inconvenience of having to return. Never before have I had a repair shop do that. a class act and true professional.Service: General repairs & maintenance
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June 2021 by Colleen Conway
Honest, reasonable, and very knowledgeable. I am so glad we found out about this local gem! He took time yo talk to me about all the repairs and answer my many questions.
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April 2021 by Peshua Gentile (Peshua Gentile)
Great shop. Greater owner. Doug is a truly good man. Kind, thoughtful, and helpful. Integrity.
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April 2021 by Katielyn McAllister
Had my first experience there recently. Very communicative about the repair, fair, honest and seem like genuinely decent people!
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April 2021 by Michael Kavanaugh
Great service and home town feel.
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March 2021 by Amber Brown
William was super friendly and patient and had a great personality despite my lack of knowledge on locating where and what my mileage was so he could do my inspection....in the rain nonetheless! A+ service!
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November 2020 by Starr Latronica
Doug and his crew are a pleasure to visit. they have worked miracles on my 1990 Volvo!
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October 2020 by Willow O'Feral
People talk about Doug Richmond with the kind of reverence and gratitude usually reserved for life-saving doctors, and now that he's our regular mechanic I understand why! Fair, honest, reliable, trustworthy - great people.
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October 2020 by Tim DeSutter
Very trustworthy, great service, dependable and fair prices. Highly recommend!