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July 2024 by Shannon Welch
Worst post office I have ever seen. Clerks are nasty and rude. If you ask for your mail, “they don’t know where it is” (even though that’s their job), if you put your mail on a hold, you still won’t get all your mail. My route repeatedly has gone without mail for WEEKS. The clerks will tell you it’s your fault and refuse to give names and phone numbers. Will tell you that they don’t pick up the phones. They should all be fired and re-hire people that actually know how to WORK. If I could choose a different post office I would!
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June 2024 by david clark
Worst post office ever!!!
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June 2024 by Joe Wagner
We are grateful for this post office and their crew! They know us by name, and they go out of their way to make our lives run smooth! Thank you! We wouldn’t be able to operate without you! ???
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April 2024 by Zof LLC
They have not delivered my mail for 5 days now, and I the past have been very inconsistent, customer service at this post office is not good either
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March 2024 by auto sport
This post office is AMAZING. Specifically Lucie. She has been an immense help to us all here at the Imported Car Center. Our address change was a NIGHTMARE and Lucie held our hand and helped us every step of the way! Thank you Lucie! You're not a Neumann! :)
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February 2024 by Bianca Walton
If I could give them no stars I would. The customer service here is trash and they are very rude. They don't want to answer questions or help u. Last but not least if u don't have tape or your package is not taped, don't ask them for none because they will tell u to buy a whole roll just for 1 thing and it's $5. I just want to say the ups store is in the Hannaford parking lot and they help you as soon as you walk through the door. Another thing the mail is always late or don't come because they done put it in the wrong mailbox. I wouldn't recommend using this post office. The one in Winooski is better or the one in Essex.
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December 2023 by Erika D
Nobody answers the phone. Just keeps ringing until it disconnects
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August 2023 by Marc Kunze
So,,,,,,,, I haven’t gotten mail in over a week!!! Over a week people!!!!!! So I go there polite cool tempered and I ask the lady could she help me find my mail and packages? What’s your address? I give it and sue immediately starts rambling on about they don’t have enough drivers the driver responsible for my neighborhood is in vacation. VACATION!!?!!!?? Ok great what’s that got to do with peoples mail not being delivered??? So I asked her well I’m here now I’ll grab my packages, know what she said?? Umm yeah no that’s not possible I’m the only one here and there’s way too many packages to go thru, ???? lazy lazy lazy this place is a joke she should get fired!!! No one wants to work anymore these days good job US Government for handing out hand me outs now no one wants to work
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August 2023 by Diane Papin
Not sure who will read this, but my husband and I live at 15 Park St, Essex Jct, we are having problems with our mail getting in the right mail slot, our mail gets put into 408, we are 409, I've brought this to our regular mail delivery person, he talked to the two people that covers for him. They are still doing it, the box they put it in, the person doesn't check on a regular schedule, we do, so the mail I want we don't get for a few days after delivery. .
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May 2023 by Lynn Keenan
Multiple times packages are "out for delivery" for up to 3 (!) Days before they are finally delivered!! No one EVER answers the phone (I've been calling for 2 days now trying to find my package that's "out for delivery" according to Informed Delivery)!! And they wonder why no one is willingly using the Postal service for important mailing! THIS POST OFFICE SHOULD BE CLOSED DOWN, the service is atrocious! Postal Inspector should definitely be looking into this hub!
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March 2023 by Matthew Provost
We noticed around the beginning of march 2023 that our mail was not being delivered. I went to the post office to find out why. The Driver for our route had quit leaving us without mail for nearly 3 weeks. Upon asking for my mail they wouldn't give it to me. Had to demand and told them there was time sensitive material in our mail for payments that had late payments attached to them because of not receiving our mail, only then did they give us our mail, BUT, would not give us our packages for another week leaving us again behind on our end of doing business for and in the community. I rely on the postal services for materials for jobs. I lost nearly $5000 in revenue over a 3 week span with this mishap at the post office.
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April 2022 by Brandon Israel
Super nice and helpful.
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September 2021 by Dylan
Mail good
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April 2021 by Ryan Mills
Terrible customer service
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January 2021 by Dylan Webber
Mail good
