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April 2024 by Emily
Restaurant is super gross and I got pretty severe food poisoning. Don’t go here
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April 2024 by Nick B
Google my business or KFC website hours are often completely wrong. Prices are high yet somehow they can never be open. Avoid this place, support local instead.
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April 2024 by Steven Vicino
If I could give it zero Stars I would, says it was open online but when we pull up the person working there said it was closed.
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April 2024 by Debbie Conger
good and service was excellent even though they were incredibly short staffed. food is on the pricey side.
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April 2024 by Jerzey
You need more staff considering many people can’t either get there pick up orders within an hour and even if they got it you’d forget what’s in it there for people have to come back and wait another 20 mins to get it. Fix it or unfortunately you’ll end up losing this business because this is really ridiculous. People will wait there change there minds and go somewhere else and cancel the order all together.
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April 2024 by Ann Andrews
Since they have reopened the food is cooked good not like it was when they were opened before they closed.
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April 2024 by Kamala Doenges
Went to KFC for lunch the person on the speaker for the drive thru was nasty and rude. Told us they didn't open until 1230 in the worst tone. The sign started they opened at 1130, when I pointed this out, the person stated " I know what the sign says, we haven't put the new one out there, we aren't open until 1230." The signs on the window and doors said they opened at 1030. My friend and I will not go back. If this is the kind of attitude and representation this restaurant has, no one should go there. I will not go back and neither will anyone I know.
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April 2024 by Makayla
Absolutely insane how things run here. Management hides in the back while everyone struggles out front. Waited over 40 minutes for my mobile order that said it was ready. After waiting 40 minutes they decide to tell us the chicken is gonna be 45 more minutes. That is absolutely crazy to me, you need to make customers aware of the wait if something isn’t ready. Along with the other 10 people who were in the lobby without food and without an answer. Don’t bother opening if you can’t even run the business. All customers left unhappy today.
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April 2024 by Matt L
Waited for forty minutes just to not get our food, I work in the food industry I know it’s stressful especially in fast food, but the floors were disgusting, ended up getting a refund that took 10 minutes for the employee to figure out, manager was non existent pretty much, left hungry with no food…..
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April 2024 by Suelem A
Mac n cheese and chicken were good. The people working there can’t count. Ordered an 8 piece and they gave us 7. Ordered a 4 piece tender meal and they gave us 7. Didn’t give us our sauces at all. They were unnecessarily difficult to order from. The chicken tenders and fries were dry and tasted of burnt oil. Subpar experience even for a fast food place.
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March 2024 by Emily Does Minecraft
They are serving chicken that temps at 143°, most people know chicken needs to be AT LEAST 165°. They're going to make you sick, just go to mcdonald's or something. It's not worth dealing with the rudeness and uncleanliness of the workers here. I'd also like to point out there was a young man using a vape indoors, with his gloves on, and no more than maybe 10 feet away from the food.
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March 2024 by icequeenvt802
Ordered using the app for myself and my two kids. Got to the store to pick up our food and 2/3 of it was done, but my meal was not done. Employees sighed and rolled their eyes when asked to make the 3rd meal. Took over a half an hour for them to finally make it, and had to be reminded 3 times. I understand being busy, but if you make part of an order and skip the other part it isn't the customer's fault. its your fault. and we didn't get the right sauces with our food, and my sides were all wrong. We waited 2 years for them to reopen, and the service sucks so bad now!
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March 2024 by Tim Wills
Food felt old. Service was weird. I swear their biscuits are suffering from shrinkflation.
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March 2024 by Michele Ploof
Can't rate the food we didn't get any even after paying for it. Ordered on the app got to the window they said we closed at 5 today. So we asked for our money back they refused said do it through the app. Worst customer service I've ever seen and the manager wouldn't even tell us her name. Will never go back and will be sure to tell everyone I know how awful they are.
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March 2024 by daniel evarts
Essex junction store was not open they were having computer problems during high volume hours said they would be open in a hour .
