Bouchard-Pierce is a family-owned appliance, plumbing, and hardware store located in Essex Junction, VT. They specialize in selling, delivering, and servicing major brand name appliances. Customers appreciate the knowledgeable and responsive staff, who assist with selecting appliances that fit both design and budget needs. Bouchard-Pierce offers a wide range of services, including kitchen and bath design, as well as providing kitchen cabinets and various countertop materials. Recent reviews highlight positive experiences with the store's staff, particularly in appliance sales and installation. Customers noted the care taken during installation, with meticulous attention to detail ensuring that any minor imperfections were addressed promptly. The design team, especially the cabinet designer, received praise for their expertise and collaborative approach, which improved customers' kitchen projects significantly. Bouchard-Pierce's service department is also well-regarded, with quick response times and effective solutions for appliance repairs. Many customers expressed gratitude for the prompt service, especially when dealing with urgent appliance needs. Even in challenging situations, such as handling customer inquiries about forgotten items, the store demonstrated excellent customer service. Overall, Bouchard-Pierce is highly recommended for anyone looking for reliable appliance sales, expert design assistance, and outstanding service in Essex Junction.
Awesome staff! Absolutely loved the help from the service department, Brittany was so amazing and helpful!
September 2025
Seamless purchase of a new washer. I was surprised that they were able to deliver so fast, within 3-4 days of purchase, even though they didn't have in stock. They are very responsive, answered every question and stand by what they sell. Highly recommend, especially over big box stores!
July 2025
Stellar Sales and Service. One of the few companies left that still maintain their own service departments. They consistently go the extra mile to meet a customer's needs. BP is our one and only choice for major appliances.
