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September 2024 by David Rose
Long Trail Auto is a community staple: dependable, honest, and helpful. Matt and Devon are brilliant and clever problem-solvers, and have been adept at keeping what seems like most of the town's cars safe and on the road. Definitely call ahead and book an appointment—there are few shops left in Manchester and Dorset, and Long Trail Auto is in high demand!
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April 2024 by Syd !
he fixed my car and then made burgers 5 star service you won’t get this treatment anywhere else
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April 2024 by Avery Ellsworth
A great independent mechanic! Matt is personable and competent, with very reasonable rates. This is the type of shop that I’m seeing fewer and further between these days, and it’s a great asset to our community.
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April 2024 by Kayla Bowers
Outstanding service!! They helped me out with a hose replacement and I had my van back the next day. For major repairs I would expect to be on a waitlist but it’s worth it. Fair pricing and excellent customer service and care.
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February 2024 by Mark Madison
I hope these guys never go out of business because I never want to bring my car anywhere else. Thank you Matt and the boys
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November 2023 by Peter O
Great place with great people ! ?????
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November 2023 by Hanna Hunziker
Amazing service!I stopped by on the off chance that my hood latch could be repaired before heading home to Canada. Thinking that it may be a cable which would have to be ordered I was extremely relieved when Devon repaired the latch within 15 minutes at no charge!Professional, extremely courteous and just plain nice folks!Thank you!Hanna
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October 2023 by justin breen
Grate shop and friendly service
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April 2023 by Sam Eisenhaur
Matt is always honest and provides trustworthy service on all our vehicles. Living in the area for several years, I have taken vehicles to many other shops in the area and nowhere else compares in terms of integrity and communication.
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April 2023 by S
We were searching for a place to work on our disco. Well the community came through, thank you to everyone that recommended Long Trail Auto828 VT-30, Dorset, VT 05251They came through with flying color'sWe got our truck back and she runs AWESOME!! This will be the only place we bring her from now on.Thanks Matt!!
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January 2023 by Marc Harrington
Matt definitely goes above and beyond in the service and expertise he provides his customers at LTA. Recently, I brought in my little '17 Mini Cooper for four new tires, an oil change, and an inspection. I dropped my car off in the morning, and, after inspecting the car, he called me by noon with his assessment (he always calls after an assessment and carefully explains what needs to be done); he said the brake pads really needed to be replaced as well, in order for the car to be inspected. I understood and was glad he caught this. He then provided what I felt was a very fair quote for the entire job. The price was good, he said, in part, because he said he was able to find a really good deal for the new tires from a source he trusts. I was very happy that he was willing to go this extra step to save me money. Unfortunately, he said, the brake pads were not only going to be more expensive than he originally thought, but on top of that, delivery of them was going to be delayed several days. I was not happy about this, but to make it up to me, Matt offered a discount on his overall labor AND gave me the inspection for free. So this is what I mean when I say Matt goes above and beyond! I love bringing my car to Matt. I urge you to, too!!Services: Brakes
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October 2022 by Brendan Parnell
Matt is an impeccable mechanic! He is our first call if there is ever an issue with our cars. We trust his insights and he always works to get us a very fair price with a clear plan to fix the issue. We're lucky to have him in the area.Services: Auto battery maintenance
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July 2022 by Andrew Currier
Had an oil change done within a few hours. Matt and Brian fixed a transmission leak and I got to learn something new. Great dudes
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June 2022 by Abby Koch
Really helped us out in a bind. Now we will keep going there. Matt is wonderful , knowledgeable and service was great. Thanks Matty.
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April 2022 by Papa Musgrave
They broke the ebrake cable while replacing a rear caliper and didn’t know why the BRAKE warning light wouldn’t go off or why the ebrake wasn’t working so they sent us to the dealer. Dealer had to replace a bad caliper (that was just installed) in addition to the ebrake cable. Long Trail did reimburse us for the bad caliper but nothing for the cable they broke. $600 job turned into $1200 even with the reimbursement.Service: General repairs & maintenance
