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September 2024 by Karin Galea
If I could give zero I would..horrible
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September 2024 by Quinn Colburn
how are you gonna say a package is “delivered in residence’s mailbox” when there’s nothing there.
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July 2024 by Quinn
it’s insane that when a box is labeled fragile it gets thrown on the porch, or the one time it was pouring and they left my box on the ground in a puddle!
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March 2024 by Emma Zatkowski
It doesn’t matter if your package is out for delivery, there’s a good chance they’ll just bring it back to the post office and you’ll never get it.
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March 2024 by Christina Warren
Joke, didn't delivery a time sensitive package because it was 25lbs and in turn didn't deliver any other of my packages that day and was of course on a Saturday so I can't do anything till Monday. When packages are out for delivery on a sunny day you expect them to be delivered. Could of just knocked on our door and we would of carried the package for them. The lazziness is astonishing.
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October 2022 by Garrison Smith
Their customer service has dropped so much that I'm writing my first ever review of anything. I used to strongly defend the team that worked at the post office = understaffed, difficult job but they always managed to have great customer service and knew the community. That is no longer true. Unfortunately there is no alternative for regular mail--such as bills or payments to my business for catering and similar items. Many get "lost" or simply thrown away at the post office. At this point I drive to a neighboring town to send my outgoing mail because I have zero confidence this new postmaster can manage that task. Unfortunately I need to give it one star for the review to post.
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June 2022 by Caelan Kerin
Plainly: Rude, unhelpful and condescending. The only element of consistency at this institution is poor service. In my experience this is solely attributable to Chris. Not a wonder that the post office is becoming a thing of the past when you have people like this at the helm…. Vert sad
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April 2022 by Felicity Haselton
used to be great. Since the fall of 2022, all new staff who seem to be ill prepared for their positions. I understand staff shortages but wow, days of no mail delivery with no notice, randomly changing window hours, make this one local post office to avoid.
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February 2022 by Chris Whidden
Horrible. Just horrible service. Business and law firms beware before you open up shop in the area, because you cannot count on these individuals to deliver mail in a timely fashion. Two weeks for a letter to go to the next town over is simply unacceptable. They look for reasons to not deliver your packages, and if they can't find one, they make one up. I'm tired of these people making the entire area come to them for pickup, especially since it's 20 miles round trip for some of the towns they serve. Incompetent, rude, and flat out liars. Oh, and you can't call them because they refuse to answer the phone. Strongly considering filing an IG complaint. The community deserves better, they are repeatedly failing in their duties, and they should be relieved for cause.
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February 2022 by Cyle & Vanessa Weyant
Wish I could rate less than 1 star! We haven't been getting our mail for about a week now. They don't even come down our road anymore. I called the post office and can't even speak to a real person! ?
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December 2021 by Masterchief 420
#usps of Chester Vermont! Please learn to do your job or find a different profession!! There was not one snowflake on our driveway and is no reason for them to not have delivered our packages… they decided they just didn’t want to do it!! It’s almost #christmas for Christ sake and the package didn’t require a signature either! We are just about sick of this happening…???? we also decided maybe we would lend a helping hand by buying a $150 bin to place them in on nasty snowy days but clearly that did nothing!!! We are also prompted to go and pick them up from the post office now!! We have way to many things to do being so close to Christmas!!!!???
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October 2021 by Phoeboo
PLEASE don’t get a post office box here.They don’t check ID when you pick up packages. If a thief goes in and says ANY POB number they will actually give them those packages… no questions asked.A federal business encouraging theft of property and identity theft is abhorrent.
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October 2021 by peter loomis
If you have a package that gets delivered they put your mail on top of it so it all blows away in the wind instead of taking a couple seconds to put the mail in the mail box and the package by the house
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March 2021 by Sebastian Herwig
I have a PO box here because mail doesn't get delivered to my house. The staff is always friendly, and they know me by sight now (it's been only about six months). They've even helped me track down packages.
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February 2021 by KC Paige
Absolutely horrible whoever came up with there automated system should be fired!!!!!
