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June 2024 by Christopher Matthews (Drew Matthews)
Kennon was a joy to work with. He brings you into the process and really listens to your design input. The engagement ring he crafted is truly one-of-a-kind all thanks to his keen design experience. Ken is one of the best in this biz and I could not recommend him more!
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June 2024 by Jill Braddish
Kennon was extremely helpful and very knowledgeable. I inherited several pieces of jewelry in which I brought to him so that I could gain a better understanding of their value and how I may be able to repurpose them. He examined and thoughtfully explained to me the details of each piece. This process was super informative. He even fixed, polished, and cleaned my wedding band at no extra charge. I will definitely go back to Kennon for future design work.
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June 2024 by Jordan Sedwin
To more or less mimic what everyone else here is saying, Kennon is an absolute GEM of a human. I had a vision for a ring but no idea how to articulate it and he was able to create a pretty great render of it very quickly and spent significant time with me getting it just right. By the time we were ready for casting the ring, I was so confident that it would be what I was looking for that I had no stress/anxiety at all because he made sure every detail was discussed and presented in a way that was easily processable. He's clearly an Expert (with a capital E) at what he does, and I feel lucky to have found him and made the choice to wander into his shop. His pricing is fair and reasonable, something you don't typically find down on Church St.
More importantly than my own thoughts on the ring, my fiance is elated and keeps saying how "perfect" it is and that it's the most beautiful ring she's ever seen. She is super honest and has no problem letting me know when a piece of jewelry isn't to her taste and she has been gushing about it, showing it off to everyone (including me, as if I didn't give it to her lol) and she's been glowing in the week since I proposed. She can't stop looking at it. Kennon absolutely nailed it and I couldn't be happier with the experience. We'll be back for our wedding bands and any other jewelry we'll be buying in the future.
Additionally, Kennon saved me loads of money by giving me timely and accurate advice about the natural diamond market, the lab grown diamond market, and the gold market, so that I could time my purchase properly to get the most bang for the buck. A few other jewelers I went to told me his advice about the future market wasn't accurate and I "should buy now", but several months later, he was completely correct! What kind of jeweler advises their client to help them save rather than simply trying to get top dollar? An honest jeweler. A local small business owner with integrity and true care and compassion for his clients. This is the type of experience often missing from the world these days, so to receive that service and level of care from a true expert in their field is like a warm hug.
To boot, Kennon is just a genuine person with great insights and a knack for making others feel comfortable. I went to several other jewelers and each time left feeling "greasy" and uncomfortable with the interactions. With Kennon, it feels like you're just talking to a friend who knows a lot more than you about the task at hand, but he explains it all in detail by educating you without a hint of condescension. I never once felt naive or stupid, and that's a testament to how concisely and carefully Kennon relays his expertise.
There are few businesses in any industry that treat their customers/clients with as much dignity and respect as Kennon does. I HIGHLY recommend Kennon, Vermont Gem Lab, and Starlust and I will 100% be back to buy all of my and my future wife's jewelry from him as long as I'm in Vermont!
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May 2024 by Foodie Man
Kennon is a master of his art. He does great work, right here in Burlington, Vermont. If you want a beautiful, custom ring he is your guy!
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November 2023 by tom yom
The ring of my dreams was over 30k so we asked Ken to make a copycat of that unique ring. Zero regrets and it looks even more beautiful than the original ring. Ken is a professional and really knows what he's doing. He will go out of his way to make sure it looks better than what you anticipated.
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November 2023 by Evan Lisle
Kennon Young at the Vermont Gem Lab was fantastic. He provided me with an accurate, honest, and informative appraisal of an engagement ring for insurance purposes, and did so within an hour while explaining the details of the ring to me. He was friendly, and even provided some helpful tips about living in VT since I only recently moved. I would recommend the Vermont Gem Lab to anyone who needs anything jewelery related in VT.
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October 2023 by Mark Gilding
First of all, dealing with the gemologist that actually does the work, on-site, is one thing but for him to be the owner is a huge bonus! We were immediately blown away by not only Ken and his knowledge but the equipment he had on site and his ability to design exactly what we needed in such a short time! By far the best experience ever! Even repaired my wife’s wedding ring while we waited. There is no other gemologist/jeweler/appraiser to seek out in Vermont!
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October 2023 by Gavin S.
What truly set this gem lab apart was their commitment to transparency and education. The staff took the time to educate me about the characteristics and value of different gems, ensuring that I made an informed decision. I look forward to returning to The Vermont Gem Lab for all my future needs.
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October 2023 by Jeremy
Kennon's professionalism, commitment, and years of experience led to the creation of a truly special and beautiful custom engagement ring. We are thrilled with the result and I could not recommend Vermont Gem Lab enough!
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August 2023 by Nancy Hassett-Dahm
Kennon is very professional and extremely kind. I brought a few items for appraisal and he took his valuable time to explain the particulars. He showed me the different types of markets and how they vary in price points. He gave excellent advice. I highly recommend Kennon and his absolutely beautiful custom jewelry design and services. At the close of our meeting, he smiled and said No Charge. His reputation speaks to his character and his internationally known professional status.
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October 2022 by Andrew Lyman-Clarke
Kennon always goes the extra mile and puts in a great deal of attention to detail. His customer service is excellent. We are thrilled with both our engagement and wedding rings, highly recommend!
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October 2022 by Alexandra Kaye
Working with Ken to make my engagement ring with my grandmother's diamond was a personalized and attentive process. Ken helped me pick out all the perfect components to make the most beautiful and unique ring. He was extremely helpful, responsive, and knowledgeable throughout the entire process! He even ordered new band options when I changed my mind in terms of what I was looking for. I would recommend Vermont Gem Lab for anyone looking for a ring or piece of jewelry that is unique to you and not cookie cutter!
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October 2022 by Tori Scarzello
We worked with Kennon to create my engagement and wedding rings, and source my husband's wedding band. From our very first meeting we knew we were in good hands! Kennon brings immense knowledge and professionalism to his work, and was a true partner in bringing our ideas to life. He took great care to create jewelry that is uniquely ours and suited to our lifestyle, and was incredibly patient and helpful with our design edits. We are so glad we found Kennon and couldn't be happier with our beautiful rings!
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June 2022 by Sophie Foreman Pillsbury
Kennon was amazing to work with when we purchased my wedding band through Vermont Gem Lab. He is incredibly professional, responsive, and helpful. I had many questions throughout the process and he patiently and thoroughly answered all of them! The final result is beautiful and exactly what I wanted. I would recommend him to anyone looking for custom jewelry!
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May 2022 by Sam Pollitt
My time working with Ken at the Gem Lab was truly remarkable. From discovery -> sourcing -> designing -> building -> production, each step was extremely professional, well organized and executed to perfection. Ken is an expert in his field and his attention to detail and flawless production are a true testament to his brand.