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March 2024 by Kurt Mehta
Great and dedicated people working there who always greet you with a smile. Pretty rare these days
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March 2024 by Becky Penney
I could not love this store any more. I pass four different ones to go there and deal with their staff. Two thumbs up (as long as they keep Caitlyn)!
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February 2024 by Poom Poomer
I submitted an online order here and expected to pick it up in 2 hours. When I arrived, the UPS staffs can’t access the online order with the absence of the manger, prompting me to start sending files from the scratch.
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December 2023 by Jared Moody-Lewis
By far the best UPS store in VT! The staff are amazing!
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March 2023 by Samantha Hemingway
I went to UPS Store #2821 to ship out a few returns. The boy working there was extremely rude. He was wearing PJs and sandals with socks. He didn't greet me or anything. I asked numerous times if I was all set because he kept walking away and wouldn't give me a receipt. It was some of the worse costumer service I have had in a long time, and that is saying a lot because people lack costumer service skills nowadays!
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March 2023 by Geoff Bosse
Caitlyn the Assistant Manager was awesome! I’ve been to 2 other UPS stores to try and return a package. I kept having issues with the shipping code I was given. She actually took the time to ask me a couple of questions to find the solution. Great Service, she deserves to be commended!!!!!
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September 2022 by Carmen George Weddings
The guy with the red hair was great. Make shipping my boxes easy
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August 2022 by Joe Wehry
This place is open. Just went there today 8/1. They've not been closed.
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May 2022 by Rachael Davis
Local small seller here! This is the only ups in the state that charges you to print your labels! Go anywhere else!(:
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April 2022 by Scott Pilgrim
Anything ups related is guaranteed to be awful and this is no exception to the rule, go fedex any chance possible if you’re interested in your packages actually getting delivered
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February 2022 by Mark R.
Made an appointment for a notary. Showed up at my time and was told there isn’t a notary scheduled to be in for 3 more hours. Maybe call to confirm your appointment if you use their service b/c apparently their confirmation emails mean nothing.
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October 2021 by Christine C.
Just stopped here on our way out of town to mail some items home that wouldn't fit in our suitcase and one little kiddie gift that if I did't send directly now would still be at my house 6 months from now. Henry was a rockstar-- quickly organizing our shopping bags, getting our box size measured, identifying our fragile items and squishy items and getting us all checked out so we could get on the road. Henry gave us all our options and helped save us a little money at the same time -- it was much more cost effective than buying and checking an extra bag! He did it all with a friendly helpfulness that lightened our load and our moods as we said so long to Burlington :) Thanks, Henry! We appreciate you and The UPS Store in Burlington!
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July 2021 by Dena Butler
I Absolutely LOVE that store. Those ladies are amazing! Very nice, helpful, entertaining, funny, happy, i could go on! I will definitely be coming there again!!
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July 2021 by Jay V
I recently shared my experience printing few pages at UPS Williston location. Today I was in need of printing one page and scanning one document. I was downtown Burlington so I stopped by this UPS store on S Winooski Ave. Not only that Caitlyn helped me within few minutes, she didn't even bother charging me for it, with words ' don't worry about it! ' !!! She also HAD to loose time like Steve did at Williston location, but she was SUPER cool about it and MORE then happy to do it!!! That's what I call AMAZING customer service and that's how you make sure customers WILL come back to this location! I strongly recommend this store!
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July 2021 by Omega Jade
The old manager was better skilled for the job. I switched to Vantage Press because of that.
