Shaw's, a local grocery store located at 570 Shelburne Rd in Burlington, VT, offers a wide range of services and products to cater to the needs of the community. The friendly staff is committed to providing excellent customer service, whether it's helping customers find items, filling prescriptions at the pharmacy, or assisting with online grocery orders through their Grocery Delivery and DriveUp & Go™ program. The bakery at Shaw's features a variety of delectable options, including birthday cakes, custom cakes, and cupcakes, while the deli offers party trays and platters, as well as an Order Ahead service for easy pickup. Customers can also find a diverse selection of meat, seafood, and even sushi trays at the butcher block. The store's produce department is well-stocked with fresh and guaranteed quality items. Reviewers have commended the store's exceptional meat and seafood selection, as well as the overall freshness of the products. One reviewer particularly praised the exceptional customer service provided by a security guard, who went above and beyond to help the customer find a specific item, even though it was not his job. Another reviewer highlighted the excellent experience with the online grocery delivery service, specifically mentioning the exceptional work of an employee named Brittnay. While the majority of the reviews are positive, there was one instance where a new employee, Robyn, was reported to be unfriendly and complained about the security guard's actions in allowing a customer to quickly check for a lost item. However, this appears to be an isolated incident, as the overall feedback on Shaw's staff and services is overwhelmingly positive.
