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October 2023 by Jordan Wires
Karen and Paul are great bankers to work with for your personal and business accounts. ?
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May 2023 by Dasha Jaentschke
Employees are extremely rude, especially, not surprisingly, the women named Karen.Fees are ridiculousDon’t recommend this location
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February 2021 by M N
I didn’t think this bank could get any worse, but it has! Please do yourself a favor and do not bank here or use them as a lender. They are so unorganized, unprofessional and lack empathy for their customers. I have been lied to so many times by these people, i have lost count at this point!
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October 2020 by Tanner F
As a mortgage lender, KeyBank goes above and beyond for their clients. Zach is a pleasure to work with. Very easy going and willing to answer questions whenever they need to be answered.
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October 2020 by Jeffrey R
If you don't have an account there they wont even help with cash, coin exchange. People are kinda snooty but ATM is fine
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January 2020 by Jeffrey Riehle
If you don't have an account there they wont even help with cash, coin exchange. People are kinda snooty but ATM is fine
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January 2020 by Jeffrey R.
If you don't have an account with them they wont help you. Even if its just changing some cash to change. I attempted to exchange cash for quarters and they would not attend to my needs what so ever
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November 2019 by Tanner Faucett
As a mortgage lender, KeyBank goes above and beyond for their clients. Zach is a pleasure to work with. Very easy going and willing to answer questions whenever they need to be answered.
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September 2017 by alexandra Sturges
I would leave no stars if I could. My experience with Key Bank has been nothing short of horrendous. I've spent hours on the phone trying to get arbitrary overdraft fees removes from my account. It is an outrageous waste of my time. Poor service, poor overall business practices. Would NEVER recommend.
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January 2017 by Scott A
Set up a lockbox in 2015, at the same we also set up auto bill-pay for the lock box from the Key Bank checking account... For a year and a half they keep not billing us and then threatening to send us to collections. Jan 2017: We're done. Took everything out of the lock box and closing out.
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March 2014 by Jeremiah Bindrum
Fantastic service. Thanks Scott.