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October 2024 by Jonathan Roberts
Matt in Burlington and the others have been super helpful and efficient with some prints I’ve gotten
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September 2024 by ava barzensky
I came in today trying to ship a couple things for some fellow swifties! I came in not really knowing how to ship the things I needed to. I was understandably nervous speaking to someone due to how little I knew about sending out a package. One package I had a shipping label already printed out. The other I did not. I was standing in line and an older looking man said he could help me. I went up to the counter and explained I didn’t know how to send this out. All I knew was I had one shipping label for one package and none for the other. He proceeded to huff and start typing on his computer VERY loudly. I’m was completely embarrassed. He didn’t say anything outright mean but his tone was awful. He treated me like an idiot. He had zero customer service skills. If I were him I would do a better job at treating your customers like real people instead of making them feel foolish for not knowing how to send out a dang package. If I could give it 0 stars I would. Never going back!!!!
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September 2024 by Jean- Christian Adrien
Great services from Haley and one of the customer representatives has a great sense of humor:) - SOCA
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July 2024 by Lonnie VanZandt
Matt, the Store Manager, was superb on the phone.
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June 2024 by Mercy Connections
Josh and Mike in the Burlington location are absolutely fabulous! Josh walked me through the entire process and was dependable, helpful, courteous and responded quickly to my needs. This store always exceeds my expectations with how professional and quickly they get things done. Do not think twice before working with them! They're great!
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April 2024 by Emily Piccirillo
I’m ALWAYS pleased with the service at this store. They’re knowledgeable, thoughtful, friendly and efficient. I recently had a very special set of prints for a retirement gift done and the results were awesome! Thank you, Ernie, Matt & Team. You’re the BEST! ?
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April 2024 by Dan Cohen
The employee at the front desk nicely came over to help me at a printer as he noticed I was having trouble.
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January 2024 by Laura Jacoby
Very helpful staff - thanks!
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January 2024 by Andrew Wild
Exceptional service! Matt, Ernie, and Josh have been incredibly helpful and dependable with the many jobs that I have sent there way, which has been helpful as a small, new business.
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October 2023 by Ktg N.
I would like to balance out these bad reivews, although most are old. We've had a great experience printing promotional materials at this FedEx.
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September 2023 by Jay Strauss
The store is an utter nightmare. I went in there today to make two color copies, at a total cost to my credit card of $1.49. I just happened to check my credit card statement and there is a charge from the store for $10. I tried calling the store many times but there is no one that ever answers the phone, no live person answers the phone, it's only recordings and a loop over and over again. It would probably be easier to pick up the phone and speak with Joseph Biden, than getting a hold of someone at this store.
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September 2023 by Jay S.
This FedEx cation is a complete and utter nightmare. I made two color copies there for a total of $1.49. when I checked my credit card, there's a charge there for $10. I called many times and it is impossible to actually speak with a representative. The phone only provides a loop over and over and over again but does not you to a real person.
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September 2023 by Iryna Poberezhniuk
Great service today! Josh was very nice and helpful.
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August 2023 by Rae Tasdeler
An employee stole my $2000 electronic device from its box during overnight shipping and continued shipping the empty box.Update: Fed ex acknowledged the weight of the box was different upon shipping and receiving, but refused to take responsibility.
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August 2023 by Jane Guter
If I could give 0 stars I would! I had the worst experience at this Fed Ex store. I went there to renew my passport and the guy who was “helping” me was rude, codesending and very unhelpful. I would ask him a question and he answered rudely as if I should know what to do. His whole attitude was as if he didn’t want to help at all. I will never go there again
