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June 2024 by Renly
Unfortunately this pharmacy is pretty bad. I don't think it's the employees' fault, they just need more. Since the Walgreens closed down I'm sure they're overloaded. They never answer calls, and they will tell you your medicine is ready and when you show up tell you to wait 30 minutes or EIGHT hours OR say it's not coming.... Then why did you call me? And this has happened soooo many times. I had to switch.
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April 2024 by Julia G
literally awful everything is behind glass and theres no one there to help
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April 2024 by Emily CS
Store is overcrowded, dirty, and always smells at best un fresh or really bad. Intoxicated customers come in smelling like booze, and cigarettes. Carpeted floors in such a high traffic spot are filthy. Shelves are not well stocked. Pharmacy staff will: 1.) Waste your time, 2.) Ask you for confidential details like the name of your RX in front of customers 3.) Talk to you rudely from across the pharmacy, 4.) Tell you your RX's need to be ordered and never be able to provide an ETA. Do yourself a favor and go with literally any other pharmacy.
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March 2024 by Julia V
Never had any issues with the pharmacy so if it was just them I’d give a higher rating. However all of the charges in the past few months/years have made the store go downhill. First off, it closes at 7 or 8pm, which I’ve never seen for a CVS. I wanted to run and grab something after work and couldn’t because by the time I was ready to head out it was closed.
Then you have security. Last year I’d be followed around which made me very uncomfortable- I get they’re dealing with theft, but I haven’t done anything wrong and don’t want to be watched while I’m shopping. The security staff I’ve spoken to more recently are quite nice people but it’s the thought that counts.
Then, if you want items, they’re probably going to be locked up. I’ve seen this for some items before, but never to this extent. Even if you just want a pint of ice cream you have to hit the call button. I also had to call someone for a pair of nail clippers that was under $5.
Finally, today I bought an item and after leaving realized the best by date was November 1, 2023. I know the best by dates are somewhat flexible and it was a freezer item, but still- it’s March 1, 2024. And it wasn’t like I could look at it from the freezer because I had to get an employee who then escorted it to checkout.
Overall, it’s just really frustrating. I get companies are trying to cut their losses from theft but at this point it’s turning me away too. I used to enjoy making quick stops here when I needed just an item or two but now I’ll just go to a supermarket.
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March 2024 by Wyeth Martin
What an unfortunate visit to CVS. When asking for help a worker told us off and said “do not talk me”. We then had to ask the pharmacy persons and they did not know how to help. The same person walked by again and muttered under his/her breath. It’s unfortunate how unhelpful and rude that worker was. Extremely disappointed. I would not ask the person with long pink hair for assistance if visiting this location.
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January 2024 by Jasmine
This is the worst CVS pharmacy I've ever been to. They've run out of my medications twice now. Even though I've filled it regularly for 2+ years, I take it daily, and I can't eat without it. This last time, it was "pending in a warehouse" for 3 weeks, and they didn't know who to call or who was responsible for getting it filled. After going without food for a week, I called Walgreens, who had it filled the next day. Meanwhile, they're trying to fill a prescription. I've said I don't take at least 10 times. CVS said they have a new policy to not keep in stock expensive or rare medications, which unfortunately translates to patients not getting what they need to survive. Negligence if you ask me. I won't be back to this CVS pharmacy. (The store is fine)
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January 2024 by carly
Pharmacy scheduled to open at 9am. I arrive at 9:05am and they ask me to wait another 10 minutes until they get the drawer set up.
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December 2023 by Méabh Fitzpatrick
Staff were so helpful, professional... and fun!
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December 2023 by Claudia Rasso
6.55 pm Saturday 12/2 nd 64 year old hearing disabled Hispanic female escorted out of the store.My 38 years old daughter self checked a Package of theraflu and she was asked for her ID.At time of presenting the ID the manager in charge requested my ID since I was standing next to her.I didn’t have it with me but I was only checking out a bar of chocolate .According to the manager the store policy requires everyone to present an ID.I tried to explain that I am 64 and I’m buying a chocolate !He proceeded to REMOVE THE CHOCOLATE FROM MY HANDS AND CALLED SECURITY.I tried to go and get another bar but I was denied my right to buy itParadoxically my daughter WAS DISPENSED THE THERAFLU so basically the store manager either broke “the store policy “ or Simply PUNISHED A HEARING SENIOR DENYING HER TO BUYA CHOCOLATE AND EMBARRASSING IN FRONT OF OTHER CUSTOMERS .
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December 2023 by Claudia R.
SATURDAY 6.55 pm 12/2nd. 64 year old hearing disabled Hispanic female escorted out of the store. My 38 years old daughter self checked a Package of theraflu and she was asked for her ID. At time of presenting her ID the manager in charge requested my ID since I was standing next to her. I didn't have it with me but I was only checking out a bar of chocolate . According to the manager the store policy requires everyone to present an ID. I tried to explain that I am 64 and I'm buying a chocolate ! After a heated exchange because he was so non cooperative He proceeded to REMOVE THE CHOCOLATE FROM MY HANDS AND CALLED SECURITY. I tried to go and get another bar but I was denied my right to buy it Paradoxically my daughter WAS DISPENSED THE THERAFLU so basically the store manager either broke "the store policy " or Simply PUNISHED A HEARING SENIOR DENYING HER TO BUY A CHOCOLATE AND EMBARRASSING IN FRONT OF OTHER CUSTOMERS WHILE A SECURITY GUY FORCED HER TO LEAVE THE STORE FOR STANDING FOR HER RIGHT TO BUY A CHOCOLATE .
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November 2023 by Parker O.
I love everyone at this location. The pharmacists are knowledgable, friendly, and work hard to make sure everyone gets what they need in a timely manner. The security guard always welcomes me with a smile. The staff at the registers and throughout the store always help out when the self-scan gets upset and I don't feel like a nuisance (even though they're probably used to saying the same things over and over again). Overall, great people.
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November 2023 by Miranda Mingen
Never been to a pharmacy that doesn’t have medication ready when prescriptions have been in for at least a day. Then told wait would be 15-20 more like an hour at least he honest about the time I wouldn’t care if it was just be upfront about it instead of wasting my time.
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November 2023 by Roxane Hatem
The employees are very mean and agressive. The girl at the cashier treated me like I was retarded and made a scene in front of everyone screaming on me. That’s an unacceptable behavior!
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October 2023 by Frost Card
This place is downright terrible, locked doors on frozen food and the chick working is absolutely disgusting now touching your food, crackheads and homeless every aisle. Looks like a 3rd world country
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October 2023 by Lukas Kopacki
Had to wait 15 minutes to access deodorant behind locked doors. Ridiculous service. Not the workers fault but the corporation for not staffing appropriately. At what point does lowering the bottom line compromise customer service???