-
November 2024 by Caryn Long
Shop downtown. At City Hardware Burlington staff is friendly and pleasant. There is always someone to help find what I need and answer questions. There is never a wait at the check out.
-
September 2024 by Carissa Finnerty
Really helpful staff! And centrally located
-
July 2024 by Bob Kilpatrick
The staff are friendly and helpful and it is really convenient being right downtown
-
July 2024 by Brennan Martin
Between hours that differ from what is posted online, staff that are not knowledgeable about their merchandise, and a limited selection, half of my visits to this store have left me leaving disappointed.
-
July 2024 by John Wagner
Clerk named Leigh was SUPER.I walked out of the without product.Leigh went to try and find me.He got on his bike and continued to try and find me.I got home and called store.Leigh assured me that product was behind the counter and could be picked up the next day
Thanks Leigh
-
June 2024 by Rowan Mccurdy
always comes in clutch for random projects. very friendly and helpful workers and they have a student discount!
-
May 2024 by K D Jerome
All the places in church St are worth checking out.
-
April 2024 by Sky Reznik
Had the obscure bolt I was looking for and didn’t even charge me for it. Great service, always willing to help.
-
March 2024 by Sam Tull
The employees at city hardware are super nice and knowledgable. I was looking for a bolt for my office chair and one of the employees was able to find the exact one in a matter of minutes.
-
December 2023 by Igor Melnik (Mind2BodyFitness)
Always very helpful staff
-
December 2023 by Wylie Dulmage
Kinda rude today don't know what's going on
-
November 2023 by Jerry Gonyea
And then there for the first time today pretty nice didn't realize it was owned by Ace hardware so it's a good place to grab something
-
October 2023 by Jill Badolato
I love City Hardware! The staff are so personal and helpful and really take time to assist with finding the right tools for project needs. We have been waiting for so long to have a downtown hardware store that’s local and walkable. Thank you for being part of our community.
-
September 2023 by timothy terror
Had what I needed and staff are always friendly.
-
September 2023 by Chuck Bush
The assistant manager was astonishingly rude to me! I brought in three items I needed to fix in my house. Little stuff, a couple of screws for a bed, some doorknob set screws and some brackets for my storm door.Put simply, he didn’t have what I needed (fine) and told me what he had (also fine). When I asked questions about the specs on the screws he had vs what I needed, he was just nasty and unhelpful. I was simply trying to understand the difference between the metric screws I had and the “quarter 20s” he had! He acted like I was a pain in the neck and he didn’t have time to bother with my little stuff that would have generated only $10 of revenue (store was virtually empty). I want to use local businesses, not the big home store retailers. I have plenty of reasons to go to a local hardware store, say 2 times a month. But this store will NEVER get my business, large or small. At least the dolts at Lowe’s and The Home Depot are willing to answer simple questions with patience rather than pique. No wonder small hardware stores are disappearing! This one could not disappear soon enough.