-
September 2023 by Maddy Kaplan
I went into this shop because I saw a dress that I liked in the window. The sticker said one size fits all. When I went in I was told I couldn’t try it in because “the sizes are very small” and the store associate “didn’t want the dress to rip.” Horribly sexist and disrespectful.
-
December 2022 by Rebecca Morgan
Beautiful is an understatement when describing the light fixtures and rugs this store has. So much to look at and such incredible craftwork!!!
-
December 2022 by Christina Dungy
Don't go in here unless you want to be yelled at! I'm sorry I was on the phone while Christmas shopping, but for the guys to yell at me "Can I help you?!" Over and over was not a good experience. I'm not from here and it seemed to be a cool place, but the customer service was ridiculous!
-
October 2022 by Margee Fagelson
There are so few places in Brattleboro I even like--much less love--and I have to be really motivated to bother with a review. But, Brilliance is deserving! My dad has taken his watches in for repair for years. I've always made it my go-to when I needed some new sterling silver, or some interesting decor. But, my last visit was the clincher. My mom has Alzheimer's, and dad stepped on her favorite eyeglasses. We tried several other pairs, but she kept taking them off and we knew he would step on one of those. She bough them at the evil empire in Hinsdale. I first sent a friend in to go to the eyeglass place to see if they could fix them. The answer was, "No. They're too old to be under warranty." So, I PHONED the evil empire, offering to PAY for the repair. Again, a resounding, "No." And she suggested I visit an optician.I called Dr. Cotter's office and a very friendly person suggested I bring them in. When I got there, I was treated with derision, and directed to a (horrible, as it happens) local jeweler.Then, I realized...Brilliance!!!!Not only was I treated with as much warmth and welcome as I've come to expect, but I was also gifted a ridiculously expedient turnaround time with...fully repaired glasses! I actually cried when I picked them up. Not just because of the repair, but also. the generosity of spirit and care with which I was and am treated.Brilliance is the kind of store that makes you remember you have a choice of where to do business. And, that proprietors have a choice as to whether or not to treat customers like cherished guests. Brilliance is BRILLIANT!!!! Thank you--ALL of you!
-
May 2022 by No Body
This is the best little store I have ever been to! They have the most beautiful things for yourself or anyone you want to buy for! And the owner is so nice! I swear this will be a place you won't forget! This is a must go to! Best little store in town!
-
May 2022 by Naomi
Great selection of gorgeous rugs, home furnishings, and jewelry! A must visit if finding gifts for friends and family or finding something unique to add to your home!
-
April 2022 by alycia gragen
Great place...love everything in the store... recently purchased a new rug and lamp..will definitely be back.
-
April 2022 by Kira Maria
It was very elegant inside and I will definitely recommend it to someone else.
-
November 2021 by Eesha W.
They fixed my wedding ring. They did a good job. It was a fair price.
-
June 2021 by A B
Very beautiful things in this store, also very expensive
-
May 2021 by Jerryandshannon Harrison
Great prices very friendly lots of things
-
January 2021 by Amber B
Very beautiful things in this store, also very expensive
-
June 2019 by Princess K
One of my favorite places to shop. I always find something
-
May 2019 by Teah Golembeski
This place has very nice things but the customer service is horrible the people that work and there are so incredibly rude it's almost unbelievable!
-
April 2019 by Cindy
Every yearly visit to Brattleboro Vermont, I always purchase a piece of jewelry from this store. They have wonderful artesian silver jewelry and the owners are a pleasure. Highly reccommend a visit to this store.
