802 Toyota is a trusted Toyota dealer located in Central Vermont, offering sales, service, and parts. The dealership is known for its caring and compassionate staff, who go above and beyond to help customers find the right vehicle and resolve issues. Customers appreciate the helpful and understanding approach of the sales team, with many describing their experience as smooth and efficient, especially when buying a used car. The sales staff is responsive and not pushy, making the process comfortable and straightforward. Service and repair departments are highly rated for their attentive care, fair pricing, and thorough maintenance work. The waiting area is comfortable, with amenities like a couch, desks, electrical outlets, and a Keurig machine, making visits pleasant. Customers also value the dealership's quick and helpful responses when emergencies happen, such as roadside assistance and loaner cars. However, some note that the experience with purchasing new cars can vary, with occasional issues like lack of communication between sales and service or feeling unhelped during the buying process. Overall, 802 Toyota is highly recommended for both sales and service needs, trusted for its attentive staff and quality care.
Tony in the parts department was very attentive, courteous and helpful in helping me understand what the recall was and how they were going to fix it. The repair was pretty quick, especially for it being the winter holiday season!
December 2025
No surprises and finished earlier than promised. If you have a choice go to 802 Toyota.
December 2025
Maia is a rock star! Such an easy and pain free experience!
