-
August 2024 by Brandon Burl
Without a doubt, best experience I have ever had with my purchase. Andrew and Joe were a tremendous of help, Jessica was wonderful with the process, and met the owner Jack who's a great guy. Overall, great people all around. This dealership has a strong sense of family orientation that I won't forget. That by itself supercedes any of the big company/corporate practices from other places. Highly recommend this dealership if you have thoughts on a new purchase, thank you again to all the staff who have helped me!
-
August 2024 by Mariah Quinn
I bought a 2016 Honda Fit from them in summer 2023. When they originally gave me the car, they said it had been fully detailed and the cabin filter replaced; it turned out the air filter was filthy and there were mouse droppings in the glove compartment. The AC also didn't work. To their credit, they took the car in and cleaned it (I replaced the cabin filter myself) and assured me they had fully tested the whole system for leaks and damage and fixed the AC. They said the only thing it needed was a recharge and the compressor and condenser were fine and lines didn't leak. The AC worked for the rest of summer (about a month), and then this summer it did not. I took it back to them and shared the communications with them but somehow now there was a leak from the condenser and the high pressure line. They recommended $1100 worth of work. I spoke to their manager and suggested they had not actually fixed it and recharge they did helped get the car out of their shop but didn't address the actual issue of leaks in the system. They declined to fix it, saying I had had it for a year (though the AC had only been used for a short amount of time given we live in VT). I've owned other Honda Fits, and systems don't just fail like that if they're fully working -- they're incredibly reliable. So I'd suggest if you do get a used car from them and they do any repairs, make sure you have an outside trusted mechanic check their work and make sure they've actually fixed it, not patched it. The people working there are pleasant and this doesn't reflect on them, but I cannot recommend their repairs as I do not think they fully repaired the car they sold me, though they assured me they did.
-
August 2024 by Adam Salter
The team really helped me out of a pickle. Drew in Service was tremendous in diagnosing and then working with Tyler to get me back on the road much sooner than I expected. Great people throughout the dealership.
-
June 2024 by Amanda Morway
My husband brought his car in for a service, and Keith immediately told him about a car he knew we would be interested in. We took it for a test drive and fell in love with it! Keith walked us through the newer technology and safety features this car had, and I was thrilled that it had everything I was looking for, and then some! Would highly recommend to anyone shopping for a car to go see Keith and Charlie at Formula Nissan!
-
June 2024 by Diane Sanville
What a wonderful dealership to work with. Our entire transaction from start to finish was so efficient, organized and professional. We could not be more pleased.
-
June 2024 by Katie Carroll
The sales team was amazing with helping me find and finance a vehicle. I have never worked with a better sales team! They really care and do everything they can to help you!
-
May 2024 by Robert Wheaton
You guys need to get this fixed pronto
-
May 2024 by Karen Farnsworth
I had my summer tires taken off and my winter tires put on in their place.
-
May 2024 by Jennie Dion
The staff went above and beyond to assist us with options and decision making while trading our car for a new one.
-
May 2024 by Evan Jewell
Came in to purchase a new truck from Christie and ended up getting my wife a new EV as well. Christie was so helpful and even gave up her day off to work with us!
-
May 2024 by gwen clark
I had a wonderful experience and thank you
-
May 2024 by Claire Beaulieu
Always a pleasure doing business with Jack and his family!!
-
May 2024 by brian may
Me and my family went in looking for a car and we left with some new friends. (And a car). Keith was great easy going and listened to what we wanted/needed not to what he needed to sell. Thanks for a great day and a great car.
-
April 2024 by robin papineau
I have been doing business with Keith for 15 yrs. He has always had my best interests in the forefront. He is always straight forward and honest, not pushy , but to the point. When I went to pick up my new Rogue today Jack came in and explained pricing and what the process is when leasing a vehicle and how costs are put into place. He was very nice and knowledgeable. Jessie helped me finish the finance part of things and she is on top of her game, knows what she is talking about and does it with confidence and grace!! I was in and out of there in a hour!! kudos to all involved in making my experience seem less. Robin Papineau/Barre vt
-
April 2024 by Sheryl Stuart's
This was by far the best experience I have had in purchasing a vehicle. Everyone at the dealership was friendly! They were not pushy like most of the dealerships. The salesman was knowledgeable and very friendly. I cannot say enough about how great staff are at this dealership. Will definitely consider buying from them again and would highly recommendthem if you are looking to purchase a vehicle!
