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“Calling T-Mobile is torturous, I have wasted days of my life on hold for them. I have not had many good experiences at the stores either but this one did a good job for me today.”
“Simon was amazing and went out of his way to help us with a very complicated billing issue that we were struggling to understand. He was so friendly and helpful! Thanks Simon! You rock!”
“Fredy was the most helpful employee! Super knowledgeable about the products and went above and beyond to help me out with my situation! Give that man a raise! And this is the best metro PCS store in the area. Great products and great sales associates.”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“The boys at ZAGG in Farmington were great. Very knowledgeable and professional when they were doing the installs on my S25 Ultra and iPhone 16 Pro Max. They let us know about phone case trade-ins for discounts on Zagg brand cases.”
“100% recommend the Bountiful location!! The store manager and other employee's are always very helpful and kind! They go above and beyond! I’ve been to many other Cricket stores, but this one by far, is THE BEST!!”
“Came in to see about adding a line. Andres was very helpful and very nice. Great customer service. Highly recommend the boost on 700 north and redwood rd
.”
“David made getting my phone upgrade super easy and quick. I couldn’t believe that he has been working at the store for a month because he was so informative and professional.”
“Cody and Ty were so helpful all three times me and my family members came in for upgrades and help with our phones, great service!! We plan to continue coming here for all our phones needs. Thank you T mobile”
“Great guys! Sales people (Tim) and the technicians (Jacob and Justin) were fantastic, easy to work with and very professional. Impressed with quality service and real fast installation.”
“Every time I’ve had to go in for help the workers have been great. Last week Walker and another male employee helped us. They were nice and helped us fix our issues.”
10AM - 8PM
24 S 500 W A, Bountiful
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“A really amazing experience! Gage made sure we got the best plan possible, did all the work for us, and helped my family get the best discounts, use him if you come to this store!”
“My boyfriend & I went in to talk about our plan as it was too high for us financially & we couldn’t figure out why. We got that resolved & then we started asking questions about possibly renewing with them. They were ALL (Julien, Jonathan & Emily) extremely helpful! They showed us all of our options & what we could do. We didn’t intend on going in to upgrade our phones but we did bc of their customer service. I am also a very indecisive person who doesn’t necessarily need all the top tier things but more so the bang for our buck type. Emily REALLY helped me decide & gave me honest feedback WITHOUT trying to upsell me. This is exactly why we decided to stay with them & we left extremely happy. Thank you!!”
“I went to To mobile on North Temple Friday and spoke with Stephanie manager I able to get one of my case I needed for my phone they didn't have but she said Monday she would the other Stephanie treats her customers with honesty and respect I would recommend that place to anybody their prices are fair and reasonable”
“Dominic was very helpful getting me set up with a new plan. There were also some system glitches while setting up that he was able to easily navigate so I didn’t have to worry about it. Very appreciative of his help!”
“Jeremy is amazing I came in super upset I locked myself out of my phone he factory reset it for me I now have access to it and I just want to super thank him and boost Mobile for making my life amazing”
“Caelyn was awesome! After being in the phone for 3 hrs with ATT and still not getting issue resolved, came in to store and she had it resolved in 15 minutes. Very pleasant to work with and a smile on her face and a great attitude. Should have come
here in the 1st place. Ask for Caelyn when visiting the store?”
“I had ported my phone number from Verizon to a Business account at T-Mobile. There was an issue with my phone needing a T-Mobile eSIM, and I needed T-Mobile's help. Kazumu was THE BEST! He stayed attentive and helpful while I made several phone calls to locate all the needed information. A calm, steady hand during a stressful moment is very appreciated. Huge sigh, and a huge Thank you!”
“Called in with a CB radio question. Hugely helpful people. zero sales pressure. Pointed me in the right direction and politely offered their services if i run into trouble. SOOO nice to be helped and not hassled. I’ll be using this dealer going forward.”
“Jack R, the on site Verizon representative, listened attentively to our concerns and offered several alternatives and options to address them. He was very helpful, and assisted us on getting the service changes we desired.”
“I have not the words to express my thankfulness to Aldo who spent so much time and care to help me.especially in todays phone stores they only care for sales.Aldo helped me for a couple different days and always with patience and straight answers. This store and managers should know that he is a very special employee. I have been in customer service over 35 yrs and its not often to find a person such as this.”
“Wrote a bad review for this location by mistake.. This is actually a great location. Sorry about that. The one I had a problem with was on 5400 S by Bangerter hwy..:”
“Outside of the business, this Walmart is HUGE and I've never had a problem with them being low on stock. Actually, this is the only location that regularly has the organic meat I like. I will choose this location everytime! They also have extra rooftop parking and an escalator!”
“My mom is on my plan and she lost her phone last night. We went in this morning and Rosie, the store manager, helped us out. She was amazing!
She made everything super easy and fast. She was very patient, knowledgeable, and genuine and obviously wanted us to have a good experience. I wish there was a Rosie at every place I had to go!”
“Nick and Peyton were friendly, knowledgeable, and helpful. I felt like everything was done painlessly in getting my data switched over to a new phone. Appreciated their help a lot.”
“The woman working at this store was very knowledgeable and helpful and got us the best deal possible. However, there should have been 2 people working in this store. She was notified while she was helping us that the other employee had quit and so she would have to work a double shift. Manager of the store is in Provo. I felt sorry for her. But other people who were waiting for an hour walked out. Hire more people!”
10AM - 7PM
836 W N Temple St, Salt Lake City
Mobile Phones
“The worker April I believe her name was, was totally awesome. I had a whole lot of issues with trying to get service and stuff happening. She was patient and helped me get through it all. Probably the best experience with an Cricket store worker...”
“The gentleman with long brown hair was extremely calm & helpful. I like that vibe when needing help. He helped me figure out I had insurance (Totally forgot I had insurance lol) and can go that route for a new phone. Super legit & laid back. Now I've got a new phone en route and am still a happy camper. Thanks again good sir & Tmobile. You always take care of me.”
“Our experience was Excellent. One reason was GREY the manager of the Bountiful Store exchanged phones from 13 to 15 pro. There is a lot to do. Grey was so knowledgeable I told her her boss should give her a raise!!!!! Any more no matter where I go the trainee is teaching the trainie!!!!! So again Grey you inspired me that not all is lost!!!!
Lois & Dave Davis”
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“Isaac has been EXTREMELY helpful in setting up my new phone. Finally upgrading my phone and I thought it would be such a hassle. Isaac made it very easy and even broke down the plans on my bill and helped me save a few bucks. Very honest and helpful manager, would absolutely recommend coming here for help.”