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March 2024 by Steve Call
Contacted them about a listing got no reply, listing stayed up so made contact again 4 days later discription on options and mileage was different than prior ad . Reply was I'll fix that . mileage came back way higher asked if they were firm on price, reply came back where do you want to be. No more contact figure they sold it,ad still stayed up so 4 days later searched business and found phone number talked to someone who didn't know anything about vehicle would call back later. Next day they did call back rather than trying to get info we made a appointment to drive 2 hours to look at it. Got appointment called to confirm before we started the drive,dealership said O! It's not here we said where can we go to look at it, reply was it's getting repaired we will get back with you. After all this I think this is a ghost vehicle and this dealership has wasted a bunch of our time and probably a bunch of other people. Borderline Scam.
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February 2024 by Connor Crowley
?! Avoid this place at all costs! Bought an Audi Q5, they said everything under the hood was good. The check engine light came on within 24 hours of purchasing it and now a month and a half later I’ve spent thousands on repairs.
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February 2024 by Spencer Shiotani
Bought a suv 4 months ago with missing trim piece and was told they would install it within a week. After many calls and texts still no response. I also had to replace another part that was installed incorrectly. They also owe me $ for emissions that wasn’t done.
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January 2024 by Ryan Mancl
Was trying to buy a car from them, they gave me a trade in offer on my car. They then were helping set up a loan and ran my credit and then started ignoring my messages about getting the deal done. Later that day the owner called me to tell me that the offer on my trade in wasn't approved and he offered me 5,000 dollars less a full day after we started the contract, agreed on terms and ran my credit. Be careful making any deals with these guys as they may take it back and try to take advantage of you.
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December 2023 by cole mace
Very unhappy with my experience, asked multiple questions about the cars maintenance and mechanical ability of which answers were positive to get the car sold and off the lot, didn’t show any paper work of work being done and were very slow and uncaring with answering calls on my concerns. Would recommend staying away from here. I wish I could leave a negative star.
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November 2023 by Mike Herland
Very good people salesman Zah is awesome definitely ask for him in woods cross good prices and all cares definitely come back again
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November 2023 by Angel Hernandez
I traded my 370z in for a 300zx and they were very helpful and nice during the whole process! The payoff took a bit longer but they stayed in contact and worked with me and the bank to get it done. Definitely recommend!
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October 2023 by Bunda Awadis
Bought a Lexus is250. And terrible terrible service will never come back. The airlift does not air up all the way in all the bags and one of the bags has a leak. Car won’t start half the time. Overall just a terrible car. Better off throwing ur money into a hole and burying it. Because that’s the case with this car. Sketchy salesman just don’t recommend it.
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October 2023 by Randy Carter
Buddy went to buy a car and has had nothing but problems since with it ?
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October 2023 by Connor Graham
Don’t buy a car from these guys. I bought an Audi A7 from them and mentioned a few things I’d noticed during the test drive. The salesman told me that all of those issues were “normal” for the car and it was nothing to worry about. He then mentioned that the dealer has a 1 week power train warranty that would cover major repairs that could need done in that 1st week. I immediately took it to the shop they recommended and the guy found some suspension issues and a bad motor mount: none of which are reason for me to write them a poor review (they’re claiming they’re going to cover the motor mount but their recommended shop is ghosting me). After owning it 5 days the timing chain started making a loud rattle at every cold start and now almost every start. I texted the salesman and told him what was going on and he told me to take it to that shop, have them verify the issue and they would take care of it. Weeks go buy and I had no answer from them on what was to be done about the timing chain. After what felt like pulling teeth, I finally was able to get in touch with someone in upper management. He told me it would not be covered because the timing chain tensioner is “going out” but isn’t out yet and also tried to argue that it’s a wear item. I now will be fitting the bill for a $5k+ repair after not even owning the vehicle for 1k miles, on top of that the check engine light is now on, the steering fault light is now on, and the rear deployable spoiler is stuck up with a fault code. All in all, awful experience. These guys have lost what could’ve been a repeat customer but worse, they sell cars with big issues and hide it/refuse to address it. If I could give them 0 stars I would. To top it off, my bank still doesn’t have the title from them so they are threatening to raise the APR on the loan.In response to their response- I bought the car on a Tuesday. I reported the issue on the very next Sunday (5 days, 3 business days). The guy in upper management literally told me he knows that not covering it is bad business but said that’s just what they have to do. I was never once offered an extended warranty, maybe that’s why the guy I spoke to said they were planning to fire the salesman that sold me the car… their response is just more evidence of how shady they are
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October 2023 by Tom Ward
From the first phone call to Mars European I felt like I was in good hands. Smooth transaction and very fair price. Thanks Zah!
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October 2023 by Lucas J
If you want to get sold a lemon this is the place for you!
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October 2023 by Angellia Lilomaiava
Great experience buying a car from Mars European!With their high quality customer service I was able to find the car perfect for me, purchasing my 2014 BMW X5 for a great price and they worked with my average credit score as well.
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October 2023 by sam vaigafa
Bought a BMW m5 2016 from these guys and it’s been 9 months and it’s still runningawesome ?.Highly recommend you to stop by to experience for yourselves and give it your own thought to it!!! I’m leaving mines right here……. Deuces
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October 2023 by zac peters
Love these guys! Every time I come in, I’m always treated as family! I love the cars they have on the lot, and they take extra time to make sure the vehicles are in tip top shape! Thanks guys! Looking forward to getting my Audi E-tron in the near future from these guys! Best prices for high quality vehicles!
