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September 2024 by Dan Ellison
I’m a stand up comic out on tour. Can’t tell you how much I appreciate the fact they got me in and out so quickly and for a very reasonable price! Awesome customer service! Thank you Jake for the warranty to cover your work! You made my day!
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August 2024 by Dis Faka
Solid place to rely on when you need something on your car to fix.
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August 2024 by Chad Jenson
Jake and his guys are awesome. After bad experiences and misdiagnosis with the Toyota dealership this shop restored my faith in mechanics. It seems like he truly has his clients best interest in mind. Take your business here you won’t be disappointed!
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August 2024 by Elea Stout
Jake is fantastic! I called last minute on a Saturday because my hood wouldn’t open when I pulled the release lever.
I had already been to the dealership who wanted me to bring it back on Monday so they could spend a few hours on figuring out the issue.
I pull into Jake’s and he gets started on getting the hood open. About 15 minutes later he tells me he found the problem and to come take a look. I was so nervous it was a broken wire or messed up mechanism. He grabs a pair of long stemmed tweezers and pulls out a tiny little pebble. Said pebble was lodged between the spring and housing causing it to jam. The whole thing took 15 minutes. He also charged me way less on an oil change! I would definitely recommend!
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July 2024 by Amber Larsen
West Valley Auto Repair was extremely helpful, fast, fair, and trustworthy! I recommend them to anyone! My daughter’s car had to be towed in the middle of the night after a late concert in West Valley and unfortunately we are from out of town. The shop was amazing after the car was towed and dropped off there at 3am. As soon as they opened they got to work and the girls were able to be on their way home in no time! Thank you for taking care of my babies!
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July 2024 by Donna Petzold
Excellent, prompt service and competitive pricing. Best of all, Jake was very concise, honest and forthright in explaining what needed done and the price involved. 100% recommend this shop for repairs and routine maintenance.
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July 2024 by Tanya Darr
If you need a Honest mechanic, come here! My car has been in twice now for different things. Both times have been great! Definitely returning for all my car needs. Thank you!
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July 2024 by Jaynee Woodward Sant
Jake is awesome, gave a very fair price and is honest. After he replaced the stop light switch in my car, he made sure it actually fixed the problem and when he saw it hadn’t, he replaced it again which got it fixed. I really appreciate the extra care he took to ensure my car was good to go. He also *for free* reattached the plastic part of my bumper that was loose. -Great shop, definitely recommend!
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June 2024 by Phuoc Chau
This place is the only place I trust with my car.
Sü phü, I love you.
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June 2024 by Roger Beck
Jake and his team are skilled, honest and respectful. You won't find a Auto Repair shop that treats as with respect and stands behind their work like West Valley Auto Repair.
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May 2024 by Kricket Eichelberger
We drove in from Boise to go to a concert and our van died right as we pulled into our hotel. I looked up a nearby shop that had good reviews and found this place. We were so lucky! Jake and his team got us in first thing in the morning and had the van fixed within a few hours so we could get back home. They were very friendly and made (what could have been) a stressful situation very easy.
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May 2024 by Shannon B
I've used this place a few times and like their services. However, they have a policy of doubling their hourly charge for diagnostics if you don’t end up doing repairs there. I just paid $140 for an hour's worth of labor, so I probably won't be going back.
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April 2024 by Michael Salmon
Been here a couple times now. The service is great. Jake is awesome. Definitely recommend to anyone looking for a trustworthy, reliable mechanic shop.
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April 2024 by Brian Lobato
Jake is an awesome person and very helpful with my car problem …really good shop really recommend to others if you want a good price and service ..thank you Jake
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March 2024 by Raymond Sirois
We were on our way from Wyoming to Oregon due to a death in my wife's family. This happened to be on a Saturday. Shortly before entering the Salt Lake City area we noticed a large amount of leakage from the rear differential of the car. We knew we wouldn't find service in SLC on after close of business on Saturday so we spent the weekend there.
First thing on Monday we called West Valley Auto Repair and spoke with Jake. He told us to bring the rig over and he'd help us out. Not only did we get a fit-in for service during a very busy time, he actually got us taken care of as soon as we arrived. Ninety minutes later and less money than we had expected we were back on the road to Oregon.
Another shop might have put us on a back burner, might have inflated the bill a little bit, might have tried to sell us extra parts. Jake even offered a less expensive option to save us a few bucks.
If I lived in Salt Lake City I know who my go-to mechanic would be and it would be the folks at West Valley Auto Repair.
