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“I'm so sorry that I forgot your name, BUT front desk woman with the cool tattoo thing on her finger (looks like a ring tattoo) THANK YOU SO MUCH!! YOU ARE SO AWESOME!! If you see whom I am talking about, she will take care of you and all your UHaul needs!! Please, Mr. Manager, give this woman a raise!! Thank you again!! (I will edit as soon as I figure out your name!!)”
“Thank you penske for getting back on road 4/25/24 , thank you to all the mechanics and service department people, you guys are the best ,keep up the great work ? ?.Thank you from truck # 356905”
“B was verry great he helped fix my reservation for a vehicle that could do what I needed to do. He was nice and the experience renting went verry smoothly. Then the vehicle was great towed the trailers that I needed to verry well and was clean and comfortable. And then I had to extend my rental by a day and the other person in office that I did not gets name was great on the phone and helped with that quickly and efficiently was great over all experience. price, quality ,and care”
“I rented a Dodge 2500 Truck from this location. I was helped by Kathy the day I picked up and also the day I returned. She is an Outstanding employee!! Just want to let her manager know how Awesome she is, and she deserves a raise! It's so hard to find good employees these days and you should be appreciative when you have one like Kathy! Thanks again, Kathy!!!”
“U-Haul has provided my services for most of my moves. The West Valley location has been there for both my relocation to the Beehive State and now as I am leaving the area for another opportunity. So far, my experiences with this location have been very positive.
It is likely the location used most by those living in or moving to the west side of Salt Lake County, right on the corner of 47th South and 40th West. It is a very convenient location and easily accessed from Kearns, WVC or Taylorsville. It is small, but the team there runs the place very well. Every visit, the associates there are friendly and professional and are glad to answer your questions. For most basic items for moving and storage, they are great for a right-in, right-out experience. However, if you are planning a move or the like, definitely visit their site or use the app to enhance your experience.
My only critique is not with the location itself, but with the website. It is a little "chuggy" when navigating the pages especially when planning out the move.
Overall if you need help with moving or storage solutions, definitely check them out when reviewing options.”
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“We had multiple trucks that were having issues and Kenworth service sent techs out within 24 hrs. and had us back on the road quicker than we expected. Brandy in Service is great to deal with she is out going and very informative. I felt as if they went above the normal to help us.”