Rent-A-Center provides furniture, appliances, and electronics from brands like Ashley Furniture, Samsung, Whirlpool, and Dell without requiring credit, offering small, affordable payments. Delivery and product repairs are included, with flexible ownership options. Many customers report great customer service, describing staff as professional, helpful, kind, understanding, and top-notch, creating a friendly atmosphere. They note the company works with customers during difficult times and keeps its promises. The flexible payment options, including specials for existing customers, are considered extremely worth it by long-term clients who furnish entire homes through the service. Some mention obtaining great deals and items cheaper than at-cost. However, experiences can vary. One reviewer reported an issue with an added benefit package charge that led to a past due balance, describing it as annoying. While phone service can be great, a delivery experience was described as not great at all, with a delivery person being incredibly rude, unprofessional, and put out. Overall, many long-term customers strongly recommend the business, stating they have never had a bad experience at their preferred location and have nothing negative to say after years of use.
The experiences I had with them were amazing I been with them for twenty years.
December 2024
I have been a customer for several years now and have made a few purchases. I really appreciate the care my store has shown me with regards to payment arrangements as well as delivery. Whenever I've had an issue, they have ALWAYS been quick to act, and very accommodating.
April 2024
Such a great staff and wonderful option when you need the help. Really appreciate the great service and help.
