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January 2024 by Aloisio R.
Warning. Don't buy gift cards here. My gift got compromised and Lowe's doesn't want to take responsibility. Despicable.
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June 2023 by Neni K.
Holy hell dude.. so the same carpet and padding I ordered still has yet to show up to the store for me to pick it up smh.. o did the deli ever option so they were suppose to send a guy out to get a measurement the guy never showed up and his window to show up was a 5 hour gap so he had me waiting for him for 5 hours never showed.. called them and they said oh we can come get it done Monday.. Monday comes he never shows there goes another 5 hours down the drain of time that I could've been doing plenty of other stuff but no I was waiting for this dick head to come but he never did.. called Lowe's told them I'll do the damn carpet myself and pick it up myself so order it now so it can come in sooner.. a whole week and half later STILL nothing lol same ol bs excuses just like everyone else heard before "the delivery truck broke down" "the delivery driver was a new guy" "sorry we're just the middle man" blah blah blah just a whole bunch of BULLSHIT. We're suppose to have this room done by the 25th of this month and now it's not even looking like that'll be happening all because these lazy/shitty workers just save yourself the time, hassle, and annoyance and just go to the Home Depot THESE GUYS SUCK!!!!
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June 2023 by Andrew A.
Applying for work here is tedious and cumbersome and time consuming. If you want to work here this is not the place for you.
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September 2022 by Chad E.
Cashiers need training and the store needs to be cleaned. I went to the Lowe's store in West Valley to purchase a Nest smoke detector. After waiting 15 minutes at checkout for someone to show up to unlock the cage to get my detector out, I realized how filthy everything behind the cage was. No attention is given by the store to keep the thick dust off these pricey electronic gadgets. I should have left the store at the point. If you're ever in the store, take a look at all the cool electronic smart devices behind the cage near the self checkout. I think that my attic has less dust. You'll rethink buying an electronic product that is covered in that much dust. After finally getting my dusty smoke detector, I start paying at the self checkout because that was the only option at the time. I tried using a couple of gift certificates that required the cashier's help. She was clueless on how to enter the gift certificates and so she got a co-worker to help her. One of the certificates was entered and they told me that they didn't know how to enter the second one. At this point another 15 minutes had gone by. I had invested 30 minutes of my day to purchase this filthy smoke detector. I figured that it wasn't worth it and I should walk away before wasting more of my day in their store. I asked for them to cancel my transaction and to give me my gift certificate back and I would go to another store. After waiting another 5 minutes for them to cancel the transaction, they told me that they were unable to make the cancellation. I decided to leave the store without purchasing the smoke detector and let them keep the $25 gift certificate to maybe use it towards cleaning the store or training cashiers. Lesson learned, Amazon Prime, here I come!
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June 2022 by L S.
Never Use their delivery service. Not only did they put the wrong phone number in. They couldn't change it even when I pointed it out it isn't my number. I called three times to make sure the driver had the right number and they never passed it to the driver. They gave me a 12 hour window for delivery and they feel this is normal. I wish I could charge them for my time lost waiting for them. Worst 79 dollars I have ever spent.
