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August 2024 by Adam Padilla
Unfortunately, I will probably have to cancel my membership here. Charlie’s use to be the best in the state but has dramatically changed for the worse over the past year. The employees use to always have smiles and warm welcomes. Now if you catch an employee with even a grin, count yourself lucky. The current employees usher you into the carwash, they rarely help you line up your tires to the track systems, and having them rinse off your vehicle appears to be a leg staking task. The main reason I picked Charlie’s initially was because I wouldn’t have to scrub my truck after driving through the carwash. Now, no matter the dirt level, I have to always wipe down the truck afterwards.
Also, they promote tire shine on the highest level yet the shine they use is completely gone by the time you park your vehicle.
If you want majority rude customer service, an over priced wash that doesn’t fully clean your vehicle, loud ghetto music from other customers and or vacuums that sometimes don’t work, then this is the place for you.
R.I.P Charlie’s
P.S : The gas station is twenty times worse in customer service and always has been. Better walk in saying “Aloha” and not “Hi, how are you?” Or else the ladies will mean-mug a hole into your head.
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July 2024 by James Deerwester
The people working there were great
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June 2024 by Justin K
I have had to file a police report against the business. The owner is as shady as they come. I ran my new car with a new windshield through the car wash and now there is a giant crack across the windshield. I demanded the owner give me the business insurance information and he refused. He told me the crack was my fault. This may be the worst gas station and car wash I have ever been to. Go somewhere else.
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June 2024 by Cheri Myers
I came in to leave my car for my husband please he works in this area. Most expensive wash. I pulled up and there was a girl just spray the front of my car. I stop for her to spray the hutch in my car. I had a lot of bugs. She gave me a little spray and told me to MoveOn. I give her a come ahead. I wanted her to spray some more and she kept telling me to MoveOn. I could not see that there was another girl inside because of the glare on the window in the darkness inside. I rolled the window down and ask the girl inside if I can turn around and get the bug spray because I needed it. I could not see her. She started screaming at me that I was disrespecting her if she doesn’t have to do anything for me if I disrespect her. It is loud I was raising my voice but in no way disrespecting her. The Worst experience of my life at a car wash.
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May 2024 by Justin
Great! ?
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March 2024 by mick monserret
Good job
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March 2024 by Tai Mo
This carwash has been working great with my monthly membership. Unfortunately the dryers are not working properly as of a few months ago. I have to get out and dry my car after I exit. I have told several of the employees that it’s not working properly and they replied they are aware because several customers have complained already. I will probably discontinue my membership because I don’t want to dry my own car because that what I pay for.
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March 2024 by Reese Barham
Didn't pressure me into a membership.
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February 2024 by Kevin Emanuel
I have tried other places (car wash) such as those with the paw logo and the premier ones, and this is the one that best leaves my car stain-free and almost dry, I recommend it
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February 2024 by Rusty Dawn
Best car wash in town!
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February 2024 by Isaias Tagal
It's okay because they have two people assisting at the tunnel entrance. It is far from where I live and I can take the membership
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February 2024 by Michael Madsen
Excellent job.
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January 2024 by Troy Ingraham
I had the unfortunate circumstance of locking my keys in my truck while cleaning it and the manager quickly grabbed his kit and assisted me in getting back in. Many thanks to you and your team. The wash was great and the vacuum area was working, clean, and had plenty of towels. Would for sure recommend.
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January 2024 by Angel
This is a a predatory establishment. I had a monthly subscription and cancelled it in person and months later they are still charging me. They won’t answer calls and you can’t leave a message. I had to get a new card issued because they won’t stop stealing my money! Please don’t go here and if you do cancel, make sure you take a picture of the slip they have you sign. I wouldn’t even give them one star if I could
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January 2024 by Cheryl Shaffer
I love that they have the air and vacuums..
