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October 2024 by Clarence Lund
I love this branch. They are always smiling and greet me by name whenever I walk in.
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September 2024 by Barbara Miles
This is the 2nd time I have put a check in the night deposit box and it wasn't allocated to my checking account. The first time they put it to my vehicle loan. This time it just isn't there. If they aren't offering this service anymore, they need to let their members know.
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August 2024 by Verónica González
Excellent service ! ? recommended !
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August 2024 by Mark Evans
Have made appointments here several times but still have to wait 30 minutes or more. Super slow service!
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June 2024 by Alek Hernandez
While the line keeps growing you have 4 employees tucked away in the branch manager office made of glass walls. This location was not very attentive and had only 2 employees actually helping. The customer/member should be your number one priority. The person who helped me was nice, at least.
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June 2024 by Jared Jenson
Quick visit, knowledgeable employees. Answered my questions. It all went well.
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March 2024 by Jessica Hill
Need better communication among loan advisors. Especially when it pertains to a deceased loved one. Was told on a Saturday I’d get a call Monday. Monday thru Wednesday I’m the one that’s calling to follow up. Finally Thursday I get my deposit randomly. I wanted clear communication like I was told I was going to get. Thanks for your help, but do better please. ?
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February 2024 by Mo Milicevic
Mortgage department is not helpful at all and not on the same page with branch bankers. Advised a fee would be waived only to get late charges. Mortgage dept. know its hard to refinance with these rates so they treat you how they want. Very bad experience with multiple branch workers that could have saved me time and money. Very disappointed!
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February 2024 by matt hardman
Always good to us!
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February 2024 by Emma Smith
Terrible communication. Been emailing and calling and went over a month trying to get my title back till I finally got a response. Meanwhile they just had it sitting at their branch. Didn't end up going through with a loan with them. Unprofessional and incompetent.
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December 2023 by VR4NIN
Always a good experience
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November 2023 by Kent McDonald
I did not have a good experience at this location. I would encourage replying and communicating. I will be banking at a different location or company.
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November 2023 by Ja Pa
I had an issue since my mail box was broken in. I live in West Jordan but I bank wherever due to my job. Anyway, first thing is "It looks like your address is wrong" Thanks Post Office. It's not wrong. Anyway the woman at this branch finally fixed it in their system. I am pretty sure she was a branch manager (West Valley on 3500 S). But thank you for taking 5 minutes to fix the issue on my account. This is why I bank at AFCU.
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October 2023 by Tim Brown
Love this place!!!
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October 2023 by Amen Galstyan
thank you Caren help me to take care of the business
