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October 2024 by Ian Langholf
Constantly out of medication. They say they will send a text when medication comes in but then no text is received, when I come back to check on it. The prescription has expired even though they have it in stock. Now I get to go back to the doctor and try to get a new prescription. Takes another 3 days and another copay. I would try somewhere else
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August 2024 by Chris J
The pharmacists can be nice and helpful but for a good while - haven't been on top of things. **Edit: A while back, I called in a refill for Hydroxyzine. I know they have low staff but… A new staff member at the time, gave me *Hydrochlorothiazide*. I pointed out how it didn’t sound right. Everything else was correct except the name. She reassured me that’s what I have on file. No it wasn’t. After googling what it is - I cannot have it. Dangerous side effects if I did, especially with my already chronic health issues. I couldn’t give it back and still have yet to figure out how to discard it properly (as many places aren’t taking unused meds).
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August 2024 by Jessica Andrade
I made smiths pharmacy my pharmacy since they built the store. I’ve never had any issues getting my prescriptions. Staff is always friendly to me. They even apply good RX coupons without me having to pull them up when they see a prescription costs too much. It seems like they are going above and beyond to get the price down for me. The only downside is the wait time. That’s a hit or miss. You never know if it’s going to be busy or not.
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June 2024 by Morgan Reynolds
This being the second time this has happened, I went to pick up my prescriptions after I got off work. My shift usually ends around 12:30 so I drove straight to the pharmacy went to get in line for their drive-through, and because the times online says they close for lunch at 1 PM I figured they’d probably still be open because I was 10 minutes before then. But to my surprise they were closed. Why are we leaving for lunch 10 minutes before we are allowed to leave for lunch? And if you have a lunchtime before that why are you putting online that you will be there until one? I understand that people are busy, I understand they need to eat too. What I don’t understand is why I’ve now had to take time out of my day to go get my prescriptions and end up with nothing because you decided to leave early. Update the time or close up when it’s been posted.
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April 2024 by Bert Adams
I don't know y but I went there today to get my lady's diabetes meds at 3:49 the lady told us they were still working on them. She told us to come back in fifteen minutes. Guess what they closed at 4 what kind of person does that tells people to come back after they closed horrible people
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April 2024 by Sara Fisher
I know it’s busy but, today the pharmacist personally got on the phone and explained everything I needed to know. My medication runs out a lot and she gave me dates on when to expect it, and explained to me that I was taking too much vitamin D. Very nice, polite, and seemed to not be bothered by my questions.
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February 2024 by Raylene Fossum
Always friendly and on top of things
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December 2023 by Krista Mitchell
Staff is extremely hit or miss, I've had issues for the last 3 prescriptions with my doctors calling them in that they just "never received a voicemail" and my doctors have to try 4+ times to get one prescription through
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October 2023 by Dixie Y.
I will not be back. They force you to do self checkout and you scan everything but their computers think you didn't scan everything so you have to have n attendant come over. Hire clerks
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October 2023 by L F
I would give yhem no stars if i could. This is by far the worst I have experienced in a very long time. Very rude and unprofessional customer service ever. Made excuses on why I was hung up on twice and then basically called me lier on the conversation. I transferred my prescriptions to them for a more convenient place but I will be transferring back out asap.
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October 2023 by Mark Shupe
Wait times are ridiculous.
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October 2023 by Maria Boon
Very clean and very friendly customer service!!!
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August 2023 by Adam Evans
Very helpful staff.I went to grab a prescription for my wife that had been called in by the emergency room only a few hours prior to me showing up. Ashlin and Coby jumped on it and took care of it for me very quickly. I was able to get the medicine right away, thanks to them, and my wife got her much needed medicine without an unnecessary delay. Great job!
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June 2023 by Allison S.
Ridiculous on a Saturday that I am waiting in line that winds back down around the store because 2 lanes are open. Smiths check out is not worth it.
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May 2023 by Brett W.
There are 9 people in line and not opening another line! Self checkout is not for everyone
