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October 2023 by Dixie Y.
I will not be back. They force you to do self checkout and you scan everything but their computers think you didn't scan everything so you have to have n attendant come over. Hire clerks
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October 2023 by S Reardon
By far my favorite smith's marketplace everrrrr:) steph you rock produce is always great, the meat is as good as the local butcher, coffee aka Starbucks to Rev up the shopping experience and so many options in every category from food/clothing/decor/cleaning supplies pharmacy and more! Always clean, and employees are always so helpful and pleasant ☺️ love it!
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September 2023 by Nisha Sathiyanathan
Rene in the bakery did a fabulous job with my son’s birthday cake! Thank you so so much!
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August 2023 by Nelly Nelly
Horrible store!!!!!I went to Smiths west haven at 830pm after long day to do grocery shopping.......to my shocking experience the employee Syfezenazai.....was super rude to me, she did not greet me and her facial gestures eye rolling was shocking.. .they only had one register open and I waited for 15 min before getting help......I asked where do I scan my smiths carkey card? She said " why you asking me?!!! I don't know!!!" She has Russian accent .I said why are you being rude? She started laughing with another employee .....and I asked for a manager who was not available. Why do they have such a rude employee working there???....I will NEVER go to Smith's west haven again........WORST Smiths store ever..
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July 2023 by Alan Kirkwood
They have everything, but unfortunately "everything" is spread all over the place and we had to spend way too much time searching, even after we found the aisle.Prices are too high and I'm not surprised since there were 3 baggers and of the many people stocking shelves, nobody seemed to know where things are.
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July 2023 by Adrienne Dorman
I just have to say that I absolutely LOVE Smith's Marketplace. It's a bit out of the way and can be a little more pricey BUT I made it through a shopping trip with all the kiddos by myself and I don't think that would have happened elsewhere. They have car carts and tiny carts that the kids are able to push around as well. I was helped with unloading my groceries onto the belt at the register, the kids were given lollies and four different people asked me if I needed help to the car. Overall I'd have to say it was a great grocery run. I'd drive out of the way and pay a little more just for their amazing customer service any day. And did I mention they have a Starbucks as well? Mom fuel and shopping... they should always be paired together ?
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July 2023 by sky park
This store continues to go down hill. Your lucky if the deli is open past six. More and more empty shelves. Employees closing down checkouts with huge lines and even the employees have said the store is going downhill. Sad especially since how good smiths’s has always been.
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July 2023 by Kara Mauchley
I usually love smiths, however, as I’ve started doing my big shopping days earlier before kids wake up in the summer, I’ve been a bit disappointed. If you come before 8, you’ll likely have a low selection on fruit and veggies and meat as they’ve not stocked them yet. You’ll also be checking and bagging your groceries at self checkout, as checkers and baggers don’t come til 7 or later. And if they’re there and they’re asked to check before 8, they’ll complain and be grumpy with you. (Cough, Donna) After my 5th visit like this, I would like to offer the store feedback. If you’re open at 6, that’s when you should be ready and happy to meet your customers, who are paying larger amounts than ever for their groceries. If I’m going to get winco service, or worse, I should be getting better prices. I hope improvements can be made and you’ll listen, as others who were checking out near me with big orders felt the same.
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June 2023 by Allison S.
Ridiculous on a Saturday that I am waiting in line that winds back down around the store because 2 lanes are open. Smiths check out is not worth it.
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June 2023 by Karen Wade
I drive a bit further to go to this particular Smiths. It’s clean and the bakery is better than some of the others. They always have cute cakes available, and a larger variety than I have found at other smiths locations. I went in the morning of my daughter’s birthday knowing I would find a cute cake and didn’t need to order one. Found so many it was hard to choose. Look how cute this burger cake is!
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June 2023 by K W
I drive a bit further to go to this particular Smiths. It’s clean and the bakery is better than some of the others. They always have cute cakes available, and a larger variety than I have found at other smiths locations. I went in the morning of my daughter’s birthday knowing I would find a cute cake and didn’t need to order one. Found so many it was hard to choose. Look how cute this burger cake is!
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May 2023 by Paul Ricketts
Good selection of food and household needs. Smiths/Kroger need to stop raising prices though.
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May 2023 by Ashlee Williams
The guest service gal wouldn’t work with me on an item bought past the 30 day timeframe( it was a gift) not even for in store credit.. I used to love going to this store sadly the store no longer is about the people but just money
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May 2023 by Brett W.
There are 9 people in line and not opening another line! Self checkout is not for everyone
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May 2023 by Jordan Miller
Coleson at the self check out was not interacting with customers at all and was on his phone the entire time. We told him to have a good night and you didn't even respond. Whatever they did with Jade they messed up he at least talk to you and was nice to you!
