Smith's Marketplace is a grocery store that offers a variety of merchandise at good prices, with a strong emphasis on savings through their app and fuel rewards. Customers appreciate the great bakery and deli, as well as the helpful and friendly pharmacy staff. The pharmacy’s drive-thru pickup is a convenient feature. Many find the store better than nearby options like Walmart, citing higher quality meat and produce, and fewer crowds. The store layout is well put together, making shopping easier. However, some issues have been noted, such as unreliable Wi-Fi and concerns about certain store areas. A few customers mentioned feeling uncomfortable about a person dressed as a girl using the girls' bathroom. Others shared frustrations with new self-checkout lanes, where courtesy clerks are often absent, leading to more work for shoppers and bags ripping due to lack of proper bagging. Some long-time customers have also observed changes over time, feeling that the store has become less attentive to customer service and proper bagging practices. Despite these concerns, Smith's Marketplace remains a popular choice for many shoppers seeking quality products, good prices, and helpful staff.