-
December 2023 by Al GRUNWALD
Being a senior disabled person who lives alone and only uses the trash services every 2 weeks or so I very upsetting when WM raised my bill 20 dollars and since WM is really the trash services around you are forced to pay monopolizing the business leaves people no choices
-
December 2023 by Letmeflyu2themoon
Truck 106959 drives insane, especially in traffic. When I can't see his lights, he's too close and cutting others off is not safe.
-
December 2023 by K Smith
the customer service is always professional. They know what they are taking about and have quick, clear responses and solutions.
-
October 2023 by Art Ball
WM just raised my rate nearly 30%Service: Trash removal & disposal
-
October 2023 by Dustin Buckthal
Had a driver repeatedly load our container to the extent it caused multiple $250 overage charges. Customer service would at first say this was odd behavior but would then stick to the company lines. Use A1 Disposal. Great customer service and we've never been charged an overage.Service: Trash removal & disposal
-
October 2023 by Ryan Ballard
These people leave you on hold for over 40 minutes and then don't answer their phones.
-
October 2023 by Life Health Medical Center
Showed up as promised -- still waiting to hear back on charges for weekly vs bi-weekly
-
August 2023 by Guy Taylor
I asked them not to return the container and they returned it and then it took several weeks to pick it up.Service: Junk removal
-
July 2023 by Kathy Ivie
We have used them for 27 and will not use anyone else!
-
July 2023 by Stacey Mast
For me, Waste Management account manager Mandey Kuyper is the main reason it so easy to business with WM. She is wonderful to work with!Service: Construction debris removal
-
May 2023 by DEBBIE WILCOX
My dumpster had a crack in it. I called WM and they had a new one out the same day. Now that's good customer service!
-
March 2023 by Teri Fear
Nice and professional customer service along with the hard working men that do the pick ups every week.Thank you.Service: Trash removal & disposal
-
January 2023 by Isaac B
These guys have been pretty hard to work with. Forget about getting a hold of the manager in charge of your account. It is an endless loop of phone transfers that end at a voicemail that is not checked or responded to.READ YOUR CONTRACT! There is a bunch of fine print in there you would not expect, it is a bait and switch marketing because they don't really explain their price is actually double what they bid you. And then you are locked into a 3 year contract you can't get out of without paying large fees.Their driver rams the dumpsters up against our bollards almost every time he empties them. Its a problem.I wouldn't recommend these guys.Service: Trash removal & disposal
-
January 2023 by Rocky Kerr
Driver seems not to care about others property. Just wants to get in and get out as soon as possible. Management does not seem to care either.
-
January 2022 by Liz Waters
Your truck 214026 today 12/30/2021 almost hit my vehicle and 2 others dangerously swerving from the far right lane all the way over to the left turn lane at a red light. I tried calling only to be on hold 40+ minutes with no answer. Maybe you should look into that before putting incompetent drivers on the road in a massive garbage truck.
