“First time customer, and always hesitant to recommend a mechanic. But not this time. All of my questions were answered, I was contacted with a price before any work was completed and the work done was excellent. Thank you for the excellent service and work to our car.”
“The best tire shop in the world!!
I was in and out within 25 min and no questions asked. Big o was a different story I took my work truck in and the guy said the only time that isn’t busy was early morning. Then proceeded to tell me the wait was 1 hr and 30 min then my truck could be worked on and was quoted 30 to 45 mins a tire. So looking at 2hrs and 30 min + wait.
I will be a discount customer for life!!!!!”
“I am really pleased with the service I received today. Zander and Micah are standouts. I was impressed by their commitment to going the extra mile to ensure I was informed about the different opinions and to answer any questions I had. I appreciate their customer-centric approach and will continue to use their service and refer others to it.”
“Yesterday I had a battery emergency and needed to get it replaced fast. I dropped by this Les Schwab an hour before closing to see if there was anything they could do. They not only said they would help me without an appointment, but they went way above and beyond by driving to a different Les Schwab to get the battery I needed, and had it completely installed and sent me on my way in 45 minutes. They were so kind and professional and made a stressful situation so much easier. Thank you Ramon, Mike, Adam, and Uly! We're customers for life!”
“I just picked up my car
My mother helped me Tremendously!
My drive shaft went out, a U Joint. Everything is certified. I have a warranty.
I have all the paperwork.
Listing all they did. I am going to put it on my car insurance app- in the glove box .
The folks here were very patient & helpful with all our questions. They gave me informative explanations. They were quick with as much work as they performed.
Decently priced.(the first time my car left there)
Fast. Friendly.
They are well established & been here a while.
It is next to one of my favorite shoe stores.
Thanks Mike, & all the folks at M1 Auto Repair.
No more Jiffy Lube. I'm bringing my car straight to you guys.(it went back 2 weeks later, then towed back a month later after AAA TOWED TO MY HOUSE & IT SAT FOR A MONTH.)
it's nice to know that there's still some decent people that you can count on for your peace of mind for your vehicle.... (I don't know, but, I think Mike is a decent guy but Hee was not who worked on my car solely.)
that can be very important these days.
You guys Rock... Vroom vroom!
----Im posting this addition a year later: my car went back 2 M1 at least three times within 3 months of me posting my original review. They didn't even fix one of the things that they were supposed to--(that U joint.)
They replaced the battery. that was basically new.
They charged my mother 8,000 total. I had to do various things myself and now I can finally try & sell that car. I retract what I put before. At least partly. My Aunt helped me fix it. I don't suggest going here. I think the owner Mike is a decent guy that I think he needs to pay attention to whoever he had working for him. They/He/Someone, cut Corners or they lied, or were oblivious. They Replaced what wasn't needed, overcharged, admitted he put in old valve stems. They caused me more BS than I'd like to admit. I am Sure my Mom told them go thru & make it safe, etc. But, in that respect, they DID, yet DID NOT.
I WILL SAY, MY CAR WAS A 2005. THERE IS A LOT OF VARIABLES. AND WORKING ON OLDER VEHICLES. MY SITUATION WASN'T NORMAL.
THAT being said, $h*t happens. Any autoshop is not perfect. I know Mike tried to do us right. But I feel we should not have went there. ESPECIALLY AS MUCH LABOR $ MORE THAN ONE DIAGNOSTICS ETC.
Yes, it's a year later, but you see--I'm a single mom. I went through hell and I was trying to respect my mother. She was paying for it, & INSISTED IT WENT HERE - A FRIEND OF A FRIEND.... but she doesn't know about cars like that. My advice--Be very Careful. read the paperwork.
Know what the hell you're paying for, what they did, & Why. What they are going to do.
I'd ask who the hell is actually working on your car. And that's good advice for anybody going to any auto shop. Cars are fickle, especially old cars. I SUGGEST TALKING WITH THE OWNER MIKE. I BELIEVE HE IS A DECENT HONEST GUY..... BUT HE IS NOT THE ONLY MECHANIC & WE ALL TRUST PEOPLE WE SHOULDN'T AT SOME POINT.”