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October 2023 by Steve F.
We have had problems with this pharmacy every time we have tried to fill an insulin perscription for the past 6 months, each problem has been different because of insurance or other issues. This time they used an old perscription and did not give us enough for the required 30 day supply. When questioned they said it was the only perscription available. When I told them they had a new perscription issued in August, they said they couldn't find it. They finally found that in fact they had filled the new perscription, but they had made a mistake. Then they changed their mind, it was not a mistake, they had given us the new perscription free. The manager, Sunny, was very rude and not the least bit helpful she actually told me to go across the street to CVS. Guess where I am going from now on. I requested to talk to her supervisor, she told me she was the boss and if I wanted to talk to someone else I would have to find that information on my own. I wonder if anyone at Walgreens looks at these posts and if they will contact me?
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August 2023 by Niko F.
I called late in the evening for a patient, with urgent medications, the pharmacist was rude, dismissive and honestly demeaning. She hung up on me before I could fill the second medication I was calling in, and I was then put on hold for 20 minutes waiting to be on a completely unnecessary second phone call. I do not recommend this pharmacy if you have ANY other choice.
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April 2023 by Danielle Gibson
Worst pharmacy ever. Always a wait. Waited an hour after my Dr. sent my prescription, and then sat stuck in the drive thru for an hour to get up to the window to be told it wouldn't be done for at least another hour and that I should just come back tomorrow. Over 3 hrs to get a prescription filled is a little ridiculous! And worst customer service ever. Didn't care at all how long people waited.
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February 2023 by Google user
I had the worst experience I’ve ever had at this pharmacy. The lobby was closed due to staffing shortages, it was about 10:30ish..understandable (kinda). I sat in my vehicle in the line for the pharmacy for over an hour, only to get up to the window for the clerk to say they were out of stock of my prescription. Just unacceptable, they’re too busy to answer the phone because there are only two people working on who knows how many prescriptions and no way to contact anyone inside unless you wait in the hour line.
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February 2023 by Aleya Mason
I had the worst experience I’ve ever had at this pharmacy. The lobby was closed due to staffing shortages, it was about 10:30ish..understandable (kinda). I sat in my vehicle in the line for the pharmacy for over an hour, only to get up to the window for the clerk to say they were out of stock of my prescription. Just unacceptable, they’re too busy to answer the phone because there are only two people working on who knows how many prescriptions and no way to contact anyone inside unless you wait in the hour line.
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February 2023 by Amanda WS
I have the misfortune of using this pharmacy for my family and any prescriptions we may need for longer than I care to admit.\\nDon't bother calling them, they will have you waiting for a half hour then eventually hang up on you when they realize you won't give up.\\nI have always had to wait an hour in line. In person. Bare minimum.\\nThe drive through is a joke and inside is no better. Save yourself the aggravation and take your business elsewhere.
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January 2023 by Cody G.
This pharmacy is always the slowest. 1 people or 12 people in line - you are guaranteed to wait AT LEAST 30 minutes for dropping off or picking up a prescription. When it is finally your turn in line the workers are the rudest.
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December 2022 by Levi K.
Horrible customer service. Have been placed on hold multiple times and then hung up on. Do not come here for your prescription needs
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December 2022 by Kimmie G.
Always seems to have what we need. Great photo center. Great cards. Sometimes they don't have the meds we need because they're back ordered but not their fault. Employees always friendly.
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October 2022 by Chase D.
They answer their phone. the CVS across the street doesn't answer their phone. Go walgreens!
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October 2022 by S B
Unacceptable behavior. The two tech buddies thought it was fun to laugh at and have conversations over my wife’s prescriptions and costs. She was accidentally poked by a needle at work. I couldn’t imagine someone needing meds like this for other reasons! This is insane.
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September 2022 by Cheryl H.
I am on permanent hold they have re put my call back on hold 12 times and it's been 45 minutes. ( oh they just hung up on me again ) Seriously the customer service is s**** I watched the night pharm try to keep his eyes open for 1 hour while I waited, which I happen to be at the store 1030 am- 545pm with no resolve from Matthew the pharmacist. He refused REFUSED to fill my script after I waited all day for my dr. To send it in digitally- it was sent in because the dr got confirm back that they had it. When I asked him about it, he lied to me and said he never spoke with my dr office ( lie, so he didn't want to fill my rx) this will go higher than I cAn go, I was treated terribly all while the dr office was on the line listening ! Good job Matthew ! They knew I had been there all day they knew they had my scripts and I live out of state so now I drive home in the dark and my dr will be speaking to them in the -am. This guy needs a new job, he walked away from our conversation 2times because he knew that I knew he was lying. Thanks for such sweet customer service dude . When I got home that's when I started to call to see what time he's off , 45 minutes the phone rang and I was hung on 3 times Piece of crap this pharm is
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August 2022 by Tarah G.
50 minutes for 1 prescription that was called ahead 2 hours prior. I will never I repeat never go to that pharmacy again. And the customer services was terrible. Mind you there was only me and one other car in line.
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July 2022 by Kelly D.
Hey Walgreens, what's the point of having express pass when the employee had no idea what it was, and had me tell him the name of my medication instead of just asking my name/DOB? How incredibly violating, especially when there were other customers around. Between that and the incredibly long wait times, I'm switching my prescriptions. To anyone contemplating using this location... please don't!
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July 2022 by Hannah E.
WORST CUSTOMER SERVICE EVER. So condescending and judgmental. They pick and choose seemingly at random who they will accept goodrx coupons from. Sat on hold fkr 30 minutes just to listen to the rude female employee complain and whine and boo hoo about being short staffed. Pretty sure shes responsible for the pharmacy being understaffed because anyone they hire quits on their first day to avoid being around that bitc*. She seriously seems a little slow. I dont understand why pharmacists ever feel the need to dole out judgement. Why even go into the field? I'd would assume one would want to be a pharmacist to help people. I've dealt with many who seem to enjoy looking down their nose at customers. They pour pills out of one bottle into another bottle. Its not quantum physics. Whoever that thunderc*nt was that i talked to tonight I hope she gets a papercut between her fingers.