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November 2023 by Katie Sanderson
100% recommend Valley Collision! They were the best to work with! Very friendly, professional and efficient! The communication was outstanding! I was kept in the loop through the entire process. They really went above and beyond to make my experience amazing!
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November 2023 by Joy Branham
We were so pleased with our experience with Valley Collision. They were great to work with and so professional. We were kept in the loop during the entire repair process. The car was finished on time as promised. We had a very different experience with a different repair shop in the past that was very negative. Valley Collision was the exact opposite. I would refer anyone to their shop. Very very pleased with the service we received.
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November 2023 by Jennifer W.
I was initially impressed. They were fast, friendly and accommodating. Shortly after they repaired my car, my side panel started coming off. They didn't secure it well enough. I called them and sent them a photo of it coming off. They asked if I could bring in my vehicle so that they could validate that it was their error and not something I did. Are you serious? Like I would damage my own car and then frame them. They just took the side panel off to paint it. It obviously was them. I was so annoyed by their response that I did not return.
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October 2023 by Justin King
My wife and I were skeptical due to Valley Collision being the lowest bid we had received of the 3 shops quoted. Usually when you deal with the lowest bidder you have to add some for risk, and if you can afford to add some for risk you can afford something better...usually.This was not the case with Valley Collision. The other two repair shops were more expensive, we're talking a few hundred dollars here, while the wait to get the work done was between 2 to 4 weeks. We just didn't want to wait. We decided to throw caution to the wind, say a "Hail Mary," and left the keys and vehicle in the after hours night drop box and parking lot while closing our eyes real tight. After all, my wife was leaving her new vehicle in their care, custody and control.On day 3 we received a call and assumed it would be an update as to their progress, when it was actually a call to let us know the vehicle was finished and we could pick it up at our convenience.Here are the cold facts. Valley Collision was the least expensive of three bids, completed ahead of their promise date, and done with exceptional quality, fit, and finish. They were friendly to boot.I can promise Valley Collision in the future if we are to need any body work then only one bid will be necessary, and that bid will come from Valley Collision.Justin & Christina K
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October 2023 by True Rubal
Valley Collision completed the job perfectly. The paint matched the original (the car is a 2016). They communicated frequently to inform me of the entire process and timeline. Highly recommend this company. Thank you!Services: Painting
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September 2023 by Lauren Mangum
Valley Collison was a great place to take our vehicle. After a hit and run, they worked with our insurance to easily schedule repairs and complete them in a timely manner. They did excellent repair work, updated us regularly, and we got our back a day earlier than expected. We'd go here to get vehicles repaired every time
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September 2023 by Dan Eckley
I had 3 repairs done all were fantastic in time and can not recommend Valley enough. The staff is ultra friendly. They also send you updates everyday to your phone, so you know if they fall behind schedule, which I would only say wont happen unless only a certain person or part is needed to complete the job. Expect top notch service and updates. I believe all my repairs were done early. Also they put a rush on one because I had to take a little out of pocket for an upgraded rental. They truly cared about out of pocket expenses.Services: Painting
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September 2023 by Terrance Buhr
I'm on my way to being 70, and through those years, I have had to go to different shops for body repair. For the first time in my life, I felt that I was dealing with professionals. From start to finish all went flawlessly. Over the phone and over the counter, the help were courteous and knowledgeable. They also worked well with the car rental meaning that I could pick up the rental there and drop it off there. I hope I will never need them again, but if I do, Valley Collision will be the place I will go, even though I will pass by many other shops on my way. Thanks for a good experience during a stressful time!Services: Painting
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August 2023 by Lisa Ashby
Valley Collision was excellent. I would recommend them to anyone! They were kind, prompt in answering my questions, kept me up to date on the progress of my car and had it to me on the day promised. They did a great job with the repairs. Friendly and very staff that know their stuff!Services: Painting
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August 2023 by Susan Sorensen
Prompt, courteous, excellent service with arranging rental car, outstanding quality of work, prompt and timely repair, no hassle or headache for me. Every transaction has run smoothly with great communication. Extremely satisfied repeat customer. Highly recommend to everyone.Services: Painting
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August 2023 by Manny Garcia
Amazing experience. Valley Collision discovered additional damages and gave me options.Also, the communication was clear and on point.Highly recommend it!Services: Painting
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August 2023 by Russell Johnson
I would highly recommend this shop. Very precessional and amazing communication each week on the status.They were super busy, but still went out of their way to fit us in.Services: Painting
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July 2023 by ashly ledesma
Originally took my car in after an accident they kept pushing back my dates and even had to reach out to the dealer because they couldn’t figure out how my Subaru’s censors worked. Months later I got my car back and the paint started peeling in different areas. I took it back to them to fix it under warranty. They did a sloppy paint job it’s bumpy in some areas and they painted the plastics parts of my bumper as well. Definitely not quality service.Update: After they repainted the paint again the car has started peeling once again!
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July 2023 by Kimberly Dockstader
Loved our experience here! They were very quick and efficient. Got our car done a week sooner than expected and the repairs look amazing! Ayla was great to work with!
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July 2023 by Caitlin Hogenson
It's been overwhelming to find a car and spend a lot of money without feeling like you might get a lemon. Because of Pat Tate's knowledge and kindness he helped us with our car buying experience and for future we will always be going to Valley Collision because of his service and expertise. We can't thank him enough for what he has done for us!