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October 2023 by Callah Ferguson
This company was quick to tow my son's car, but I need a receipt for my insurance company. I have called this company 3 times and my husband has called once. It has been almost 3 weeks. I can't get them to send me a receipt. They tell me that they need a few hours or they will get a hold of the driver and get it sent over. I'm still waiting.
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January 2023 by Elizabeth Jensen
They were very friendly and kept me updated the entire time. Their estimate time was really miscalculated though. Said they would pick up within 45min then it turned to an hour then they ended up not picking up for 2 hours.It wasn’t bad though.
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December 2022 by marcos ramos
Gave me the best quote, on time and the driver was skilled enough to get into a difficult spot.
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December 2022 by Mark Pickett
Did a great job!
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August 2022 by ANDY LINAREZ
Excellent service
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August 2021 by Solimar Rivera
The best of the best. Friendly and with respect, they do an excellent job and they are Hispanic, let's support ours... up boricuas ??????Services: Long distance hauling
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August 2021 by Lisa Perez
Good towing service, speed and good customer service!Good towing service, speed and good customer service!
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August 2021 by Ryder Kingsbury
Estimated time was 85 minutes. Okay fine seemed reasonable. 85 minutes passed then they finally decided they couldn't make the tow happen. Perfect thanks. Tow guy seemed nice over the phoneService: Car towing
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August 2021 by Jessalynn Henry
After calling 3 different towing companies and all of them being rude we dealt with these guys! Quick professional and kind i will 100% use these guys if i need a tow truck againService: Car towing
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August 2021 by Karen Diaz
Excellent!
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August 2021 by Brian Mielke
Setup a tow with road side assistance and this provider cancelled my service without contacting me or roadside assistance. I wasted 90 minutes of my time before finding this out. They refused to respond to calls from roadside assistance after I spoke with roadside assistance. Avoid this business, poor work ethic, terrible customer service.
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August 2021 by Jeremy Evans-Smith
If you're in need of a tow, call these folks! Our guy (Brian) came to pick us up about 50 miles outside of Salt Lake City. My wife, dog, and I were taking a cross-country road trip and had a front tire blow out. Initially we called our insurance but they took more than 3 hours to respond.Once we called Universal, they responded immediately and came out (50 miles) in about 1 hour (which was pretty prompt given the distance.) We couldn't be happier with the service. Highly recommend!Service: Car towing
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August 2021 by Kirstin Wasden
They didn't perform any services.I had a flat tire and called my insurance for roadside assistance. After a 2.5 hour wait for them to get to me. I show them where the donut and tire changing things are in my vehicle, they claim I didn't have a jack, they also said my car was too low and they could not tow it then left me. I was stranded for another 2.5 hours before finally getting help somewhere else. This whole experience was unacceptable.Services: Car towing
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August 2021 by Tmango5
I called on a saturday to sell my junked car. They gave me a great quote and said they'll do it on sunday. Sunday I called and they said they were too busy and they would come monday. I was like ok, no big deal. Monday comes around and I call at 10 am to make sure I was scheduled for 5:30 PM. They told me yes, for sure. I call at 530 pm and they say they will come get it at 730. I call multiple times at 730 and finally a different guy calls me and offers a lower price and says, "the junk yard is closed, we will have to come tuesday." Super unprofessional, super inconsiderate. Extremely frustrating. Watch them delete this review. Dont do business with these people who lack integrity!
