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January 2024 by Camrie Nicole
We have gone to ray for years and years, we had an unexpected life event happen and it turned our world upside down. Knowing ray I thought he would BE THERE for us as he said he would and help us through this tragedy after all the trust my parents put into him and "trusted" him. Ray did the most unexpected thing i would've never thought he would be capable of and we will NEVER return back to him and I will not recommend him to others I am very disappointed and hurt i never thought ray would be the one to hurt our family, we thought we could trust him. Definitely don't recommend
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October 2023 by Kari S
We used their services (not Ray) for several years personally before starting a business. However, after having our business taxes done there for a few years, we went to another accountant who found MULTIPLE mistakes and we had to file amended tax returns for the last couple of years... these were common things that should not have been missed. It has cost us thousands in CPA costs along with added taxes due. This has been a very frustrating time for us as we thought we were in good hands for our business taxes.
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January 2023 by Melissa L
Highly recommended tax professionals. We have been thinking here for years! Kris is the absolute best! Ray is also a great person to work with. Working with them has taken the stress out of filling taxes every year.
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March 2022 by Scott Gunderson
We've been going there for years. They do a great job! It's really worth the price having a talented tax individual help you with your taxes. Even if it's just basic tax preparation. But they can help you with business taxes as well!
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November 2021 by Kelly Friedman
Great to work with, quick return same day and very knowledgeable.
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November 2021 by Brandon Holmquist
Ray is awesome, i recomend him to everyone.
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June 2021 by dj kocherhans
Ray is the man!
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April 2021 by Denise Sedgwick
Ray and his staff are GREAT! he has been our tax guy for years, would highly recommend.
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January 2021 by Hope O
Absolutely horrendous experience with Steve S********. I'm a small business owner and scheduled a consult with Steve to see if he was a good fit. I ended up walking out before we even began. - He doesn't respond to emails. I had to follow up with Steve every 3-4 days to get an answer. - They charged $25 for a consult and Steve showed up 15 minutes late without apology or notice that he was going to be late. It's as if he doesn't care about taking on new clients? I figured it would be more important for them to establish a relationship with a life-long client than charge a fee for the initial consult. So the fee plus him showing up 15 minutes late was pretty disappointing. - Steve brushed me off when he walked in the door, went into his office and didn't invite me back. - After waiting and confused as to whether or not I should go back, I walked back and told him that I was upset. I explained everything I was frustrated with and all he said in response was to take a seat. No acknowledgment, no understanding, no care in the world for my experience. - I walked out and haven't heard from Steve or the company since. No calls, no emails, no apologies. - At the beginning I stood at the front desk like a bozo before Steve got there, while the receptionist took her sweet little time with the person on the phone. I was confused because Steve wasn't there to meet me. - The booking process was annoying and the confirmation email didn't indicate whether it was an in-person meeting or not. It also didn't have their address in there, so I had to email Steve a few times to figure out if it was in-person or not. He said to meet him in person. They should have paid ME $25 for wasting my time and treating me poorly. Maybe think twice before working with them.... Read More
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January 2021 by Hope O.
Absolutely horrendous experience with Steve Silvester. I'm a small business owner and scheduled a consult with Steve to see if he was a good fit. I ended up walking out before we even began. - He doesn't respond to emails. I had to follow up with Steve every 3-4 days to get an answer. - They charged $25 for a consult and Steve showed up 15 minutes late without apology or notice that he was going to be late. It's as if he doesn't care about taking on new clients? I figured it would be more important for them to establish a relationship with a life-long client than charge a fee for the initial consult. So the fee plus him showing up 15 minutes late was pretty disappointing. - Steve brushed me off when he walked in the door, went into his office and didn't invite me back. - After waiting and confused as to whether or not I should go back, I walked back and told him that I was upset. I explained everything I was frustrated with and all he said in response was to take a seat. No acknowledgment, no understanding, no care in the world for my experience. - I walked out and haven't heard from Steve or the company since. No calls, no emails, no apologies. - At the beginning I stood at the front desk like a bozo before Steve got there, while the receptionist took her sweet little time with the person on the phone. I was confused because Steve wasn't there to meet me. - The booking process was annoying and the confirmation email didn't indicate whether it was an in-person meeting or not. It also didn't have their address in there, so I had to email Steve a few times to figure out if it was in-person or not. He said to meet him in person. They should have paid ME $25 for wasting my time and treating me poorly. Maybe think twice before working with them.
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July 2020 by Katy McDonald
I paid a $25.00 deposit back in March to hold an appointment to do my taxes with Steve for beginning of April, it was postponed/canceled due to Covid19, which was totally understandable. Steve told me I should send in my documents via email and he would get to them asap but it was crazy due to the pandemic and the tax due date had been extended anyways so that was fine. I contacted Steve a few more times over april-May asking for an estimated date they would be done and if he had all the documentation he needed for our taxes, I was unable to file for unemployment without my 2019 taxes because he hadn't got them to us and I mentioned that and heard nothing. Finally mid may he told me taxes would be done in about a week or so. That was the last time I heard from Steve. My taxes are still not done and he is no longer responding to my emails AT ALL!They took my $25.00 to hold an appointment, and I have received absolutely nothing in return. And taxes are due soon. I'm going to have to find somewhere else to help me. And I will make sure everyone I know knows this is a dishonest company.
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January 2019 by Jose Javalera Channel
We love love love Ray and his staff. My wife has been working with them for more than a decade and we will never go anywhere else.
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May 2018 by Ronald Pontillo
These men have been taking care of me for nearly twenty years. I've referred dozens in that time and have not heard a single complaint!
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March 2018 by David Larkin
Amazing service. Called state agencies on my behalf and resolved a very sticky situation extremely fast with his personal network.
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October 2016 by Andrea Washburn
They help me maximize my deductions and are always up on tax code. I had an accountant before that left me hanging. I always feel taken care of here. I am a small business owner and really appreciate the personal service.
